Showing all 6,786 unfiltered reviews
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Madison in Virginia Would Recommend
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Dennis in Arkansas Would Recommend
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Christy in Missouri Would Recommend
They were all very helpful and very good at explaining things.
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Owusua in Ohio Would Recommend
My sister recommended Neighbors bank after using them in m two different occasions to purchase a home. Our experience was amazing. They were very responsive, transparent and made the process very easy for us. There were some last minute changes on the seller’s end but they still made it work. Jessica and Kara were amazing
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Debbie in Texas Would Recommend
Christina & Kristen were amazing! They helped us out a lot. You’re very blessed to have them working for you.
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Lanny in Vermont Would Recommend
Great team who helped make our buying process easy
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Nicholas in West Virginia Would Recommend
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Mark in Tennessee Would Recommend
They are an were an awesome group to work with I’d sure use them again
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Scott in Florida Would Recommend
Andrea and Justice we're very helpful in taking me from the beginning of the application process through the more challenging steps to get us through the approval process. With new job underway and the pending move and home purchase, the stress level never got to high. All in all I appreciated their patience and genuality and believe they bring good value to Neighbors Bank as well as having bright futures ahead. Keep up the good work. Scott and Mary Sehmann.
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Kimberly in Missouri Would Recommend
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Kevin in Missouri Would Recommend
Kept me in the loop and explained things in a rational way (twice if needed) - Good going!
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Brooke in Ohio Would Recommend
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Denise in Virginia Would Recommend
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James in Illinois Would Recommend
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Tera in Indiana Would Recommend
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Debra in Michigan Would Recommend
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Wesley in Georgia Would Recommend
Neighbors Bank made it so easy for me. The employees I worked with, the loan officer (Rob Parham), and literally everybody (Nikki the realtor) were all very informative and answered all my questions quickly. The process was very smooth on my side. The system they use makes it easy to give them information. I highly recommend using Neighbors Bank.
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Ethan in Indiana Would Recommend
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Jacob
Reed was absolutely awesome to work with. He answered all our questions and concerns as first time homebuyers. We kinda some issues with Alyssa D unfortunately. We were told that Alyssa would be taking over the loan process and all communication would be through her. So when the time came (multiple times) we had to reach out for clarification or information on where we were at in the process. I always had to reach out to Reed. Alyssa would only respond to emails. Other than the experience and communication issues with her, the rest of the buying process was great!
Response from Kaleb, Client Advocate :
Thank you for sharing your experience with us. We’re so glad to hear that Reed was awesome to work with and that he took the time to answer your questions and support you through the process—especially as first-time homebuyers. That kind of guidance can make a big difference, and we’ll be sure to pass your kind words along to him.
We also appreciate your honest feedback about the communication challenges you experienced during the transition to Alyssa. I’m sorry for the frustration that caused. Clear and consistent communication is so important during the loan process, and your feedback helps us continue improving the experience for our borrowers.
Congratulations on your new home, and thank you again for trusting Neighbors Bank to be part of such an exciting milestone!
clientadvocate@neighborsbank.com
833-919-1229 -
Samantha in Pennsylvania Would Recommend
Rob Pharm was one of the most helpful people. No matter the question I had I knew I could always go to him. Kept good contact during the long wait for closing. Even made it convenient with my work schedule which can be hectic. Lindy was super helpful, and even decorated our door when it was closing day! She was always available, and helped me understand what things mean, what prices were reasonable, and how to buy my first home. I’ll be forever thankful for your knowledge you passed along! Thank you
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Robert in Missouri Would Recommend
Reed and Jonathan at Neighbors Bank were fantastic. They guided me through my home loan process and it went smoothly and we closed in 23 days!
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Holly in Arkansas Would Recommend
This was my first time buying a home and I was pretty clueless about the process. They made everything happen with ease. Recommended real estate agents, insurance agents and everyone you needed to complete the process. Could not have asked for a friendlier or more knowledgeable team. Special Thanks to Alyssa and Melissa!
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George in Alabama Would Recommend
Absolutely wonderful and very helpful and informative group of people that helped me with the process of purchasing my home!! I called and talked with them about buying a house and they helped me get my credit situation up to where I needed it to be and I was able to find and purchase my family's forever home. Neighbors people are the most respectful and kind people that I have ever had to talk to over the phone. Everyone told me that the home buying process was the hardest thing to do. But Neighbors Bank made the experience a lot more easier than I expected. Great bunch of people!! I will definitely recommend them to anyone who wants to buy a new home.
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Vakarma in North Carolina Would Recommend
Melissa Janke and Charles were the best! They made sure we understood what we were signing, and walked us through the process step by step. Would highly recommend if you are in the market for a home loan.
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Travis in Missouri Would Recommend
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Deborah in Florida Would Recommend
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Henry in Mississippi Would Recommend
I can definitely say that you all made this easy
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Ashley in Oklahoma Would Recommend
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