Showing all 7,151 unfiltered reviews
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Thomas in Montana Would Recommend5 out of 5 Stars
Featured review from May 27, 2026
Our team of Jennifer Brown and Jon Doyle were extremely helpful and accessible and made the process of purchasing our home extremely pain free.
Loan Officer: Jennifer Brown
NMLS#2653020
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Azia in Ohio Would Recommend5 out of 5 Stars
May 26, 2026
Loan Officer: Breonna Bishop
NMLS#2708152
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Chris in Virginia Would Recommend5 out of 5 Stars
Featured review from May 26, 2026
I had the best experience with justice and Alyssa. They were there every step of the way answering all my questions and helping me through the hole process.
Loan Officer: Justice Page
NMLS#2653154
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Timothy in Georgia Would Recommend5 out of 5 Stars
Featured review from May 25, 2026
I just closed on my new home, and Miranda Phillippe was my Loan Officer. I hadn’t bought a home in years, so the process felt a little overwhelming at times. I could have gone with another lender, but I stayed with Neighbors Bank because Miranda was so kind, responsive, and helpful throughout the entire process. She always kept communication open and was quick to answer my questions or provide mortgage quotes on different homes I came across. Even though it was a pretty challenging process at times, she and her team were wonderful to work with. I was finally able to breathe when her team notified me that I was clear to close. I truly appreciate all of their hard work and support in helping me become a homeowner again.
Loan Officer: Miranda Phillippe
NMLS#2486151
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Dondi in Louisiana Would Recommend5 out of 5 Stars
May 24, 2026
Loan Officer: Joey Mirth
NMLS#1965551
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Rene in Maryland Would Recommend4 out of 5 Stars
May 23, 2026
Underwriting team was hard to get through, but loan officer was excellent
Loan Officer: Shannon Matlack
NMLS#982020
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Christopher in California Would Recommend5 out of 5 Stars
Featured review from May 23, 2026
Bentley was amazing! We are First time home buyers and she made it so much easier than we could have imagined. Her and her team were in constant communication and answered all of our questions. I would recommend Neighbors to anyone looking for a lender!
Loan Officer: Bentley Stilwell
NMLS#2355453
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Jennifer in Wisconsin Would Recommend5 out of 5 Stars
May 23, 2026
Loan Officer: Joshua Falke
NMLS#2181237
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Donald in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from May 23, 2026
John Gallagher and Tyler Grace constantly kept me updated throughout the whole process. They definitely lessened the stress throughout.
Loan Officer: John Gallagher
NMLS#2708377
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Alex in Michigan Would Recommend5 out of 5 Stars
Featured review from May 23, 2026
Shea and Brad were absolutely outstanding, from the level of communication, detail, and commitment they displayed throughout my home-buying process. Brad was my guidepost through the first half of the process and was always a quick phone call away when I needed help understanding finer details. Shea was an absolute rockstar when it came to put all the pieces together. I could not be happier with the team that helped me through this.
Loan Officer: Bradley Larsen
NMLS#2708897
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Bruce in Missouri Would Recommend5 out of 5 Stars
May 23, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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Rose in Illinois Would Recommend5 out of 5 Stars
May 23, 2026
Loan Officer: Chad Werner
NMLS#1100523
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David in Indiana Would Recommend4 out of 5 Stars
May 23, 2026
Loan Officer: Jacob Johannessen
NMLS#2515351
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Carlos in Florida Would Recommend5 out of 5 Stars
Featured review from May 23, 2026
This bank's customer service is exceptional; they always resolve any questions quickly and easily.""I've never had any problems with them; they always treat me in a friendly and personalized way."
Loan Officer: Derek Wilson
NMLS#2653342
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Lucas in Michigan Would Recommend4 out of 5 Stars
May 23, 2026
Neighbors is Cary convenient and will handle all your home buying needs
Loan Officer: Todd Denny
NMLS#2673037
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Andrew in Tennessee Would Recommend5 out of 5 Stars
Featured review from May 23, 2026
Everyone was very professional and made the process as quick and easy as possible.
Loan Officer: Jon Youngman
NMLS#2569742
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Melissa in Nebraska Would Recommend5 out of 5 Stars
Featured review from May 22, 2026
No other bank would loan me as much as Neighbors Bank did. Thank you for everything!!
Loan Officer: Jessica Kelly
NMLS#1450320
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Rebecca1 out of 5 Stars
May 22, 2026
Communication was beyond poor. The process of getting needed documents could have been handled in far less time if someone had actually returned, or even initiated, a single phone call. As it was, we had to revised and submit the same document FIVE TIMES.
Loan Officer: Kerry Alexander
NMLS#2653612
Response from Kaleb, Client Advocate :
We’re truly sorry for the frustration you experienced. Poor communication and repeated document requests are not the experience we want for any borrower, and we understand how exhausting it must have felt to revise and resubmit the same document five times. Your feedback is being taken seriously, and we’d appreciate the opportunity to learn more and help address what happened.
clientadvocate@neighborsbank.com
833-919-1229 -
Derrell in Florida Would Recommend4 out of 5 Stars
May 22, 2026
Loan Officer: Jessica Kelly
NMLS#1450320
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Brandon in South Carolina Would Recommend5 out of 5 Stars
May 22, 2026
Loan Officer: Jessica Seek
NMLS#2110132
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Keshia in Florida Would Recommend5 out of 5 Stars
May 22, 2026
Loan Officer: Heather Yackley
NMLS#1241088
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Thomas in Maryland Would Recommend5 out of 5 Stars
May 21, 2026
Loan Officer: Sierra Wheeler
NMLS#2709012
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Erika in North Carolina Would Recommend5 out of 5 Stars
May 21, 2026
Loan Officer: Rob Parham
NMLS#1524830
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Michael in Iowa Would Recommend4 out of 5 Stars
May 21, 2026
Everyone kept in contact. Everyone I needed was readily available when I had questions.
Loan Officer: Heather Yackley
NMLS#1241088
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Brian in Tennessee Would Recommend4 out of 5 Stars
May 21, 2026
Jennifer was the best! Helped with everything. Even with some issues at work! She was great!
Loan Officer: Jennifer Brown
NMLS#2653020
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Brandon in Oklahoma Would Recommend5 out of 5 Stars
May 21, 2026
Loan Officer: Miranda Phillippe
NMLS#2486151
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Kara in Arkansas Would Recommend5 out of 5 Stars
Featured review from May 21, 2026
This was my first home purchase and they made everything very easy!
Loan Officer: Jennifer Brown
NMLS#2653020
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Tasha in Michigan Would Recommend5 out of 5 Stars
May 20, 2026
Loan Officer: Jacob Johannessen
NMLS#2515351
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