Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

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5 out of 5 Stars

Willard in New Mexico Would Recommend

Featured review from Jun 18, 2026

My experience with Neighbors Bank was excellent from start to finish. Every part of the process was clearly explained, and I always felt informed about what was happening next. The team was responsive, organized, and genuinely committed to making the loan process as simple as possible. What could have been stressful ended up feeling manageable and efficient. I would absolutely recommend Neighbors Bank to other homebuyers.

Loan Officer: Jessica Seek

NMLS#2110132
5 out of 5 Stars

Matthew in Pennsylvania Would Recommend

Featured review from Jun 18, 2026

I think Jason and everybody did a great job and really stuck behind me to get this done. I really appreciate it

Loan Officer: Jason Reddy

NMLS#2110137
5 out of 5 Stars

Georgia in Virginia Would Recommend

Jun 17, 2026

Loan Officer: Devin Jenkins

NMLS#2653627
5 out of 5 Stars

Kati in Nevada Would Recommend

Jun 17, 2026

Loan Officer: Chad Werner

NMLS#1100523
4 out of 5 Stars

Natasha in Virginia Would Recommend

Jun 17, 2026

Loan Officer: Jason Reddy

NMLS#2110137
5 out of 5 Stars

Eden in Missouri Would Recommend

Featured review from Jun 16, 2026

Joey worked hard with us to get us our mortgage all the way to closing day. There were a lot of moving parts with our mortgage, including DPA, and Joey made sure everything was correct before we finalized it. It really felt like he went to bat for us throughout the whole process and we are so grateful to have found someone who cared as much as he did!

Loan Officer: Joey Mirth

NMLS#1965551
4 out of 5 Stars

Calvin in Washington Would Recommend

Jun 16, 2026

Loan Officer: Heather Yackley

NMLS#1241088
5 out of 5 Stars

Cheryl in Montana Would Recommend

Jun 16, 2026

Loan Officer: Garret Ennenbach

NMLS#1968118
5 out of 5 Stars

Christy in Maine Would Recommend

Featured review from Jun 16, 2026

Heather Yackley and Jonathan Miller were very helpful and supportive to help me reach my home buying dream. Thank you.

Loan Officer: Heather Yackley

NMLS#1241088
4 out of 5 Stars

Alkris in Tennessee Would Recommend

Jun 16, 2026

Loan Officer: Reed Steuber

NMLS#1842866
5 out of 5 Stars

Virginia in Missouri Would Recommend

Jun 15, 2026

Loan Officer: Tim Vieck

NMLS#2181144
4 out of 5 Stars

Kevin in Virginia Would Recommend

Jun 15, 2026

Loan Officer: Jessica Seek

NMLS#2110132
5 out of 5 Stars

Jayson in Illinois Would Recommend

Jun 15, 2026

Loan Officer: Chad Werner

NMLS#1100523
5 out of 5 Stars

James in Iowa Would Recommend

Featured review from Jun 15, 2026

Heather was awesome. She guided me through the process perfectly. Always friendly and answered all of my my questions and concerns professionally. Neighbors Bank has been a major part of making a simple hard working man's dream come true. I'm a homeowner and it feels incredible.

Loan Officer: Heather Yackley

NMLS#1241088
3 out of 5 Stars

Jennifer in Arkansas Would Recommend

Jun 15, 2026

Reed Steuber was super helpful and was pretty good at keeping me updated except at the very end. I'm pretty sure we were both very tired of the process that our kinda unique situation required by then though.

Loan Officer: Reed Steuber

NMLS#1842866
5 out of 5 Stars

Billy in West Virginia Would Recommend

Jun 15, 2026

Smooth

Loan Officer: Chad Werner

NMLS#1100523
5 out of 5 Stars

Frank in Ohio Would Recommend

Jun 14, 2026

Loan Officer: Chris Yackley

NMLS#2110129
5 out of 5 Stars

Joshua in Missouri Would Recommend

Jun 14, 2026

Loan Officer: Jessica Jamison

NMLS#1542764
5 out of 5 Stars

Brandon in Oklahoma Would Recommend

Jun 14, 2026

Loan Officer: Joey Mirth

NMLS#1965551
4 out of 5 Stars

Michelle in Maryland Would Recommend

Jun 13, 2026

Loan Officer: Heather Yackley

NMLS#1241088
5 out of 5 Stars

Jacqueline in Michigan Would Recommend

Featured review from Jun 13, 2026

Rob and Samantha made my home-buying experience easy and stress-free. They were always responsive, knowledgeable, and supportive throughout the process. I truly appreciate their hard work and would highly recommend them to anyone looking to buy a home!

Loan Officer: Rob Parham

NMLS#1524830
5 out of 5 Stars

Simon in Georgia Would Recommend

Featured review from Jun 13, 2026

Yes totally recommend them!Working with Neighbors Bank was an outstanding experience from start to finish. As a first-time homebuyer, I had many questions and was required to provide numerous documents throughout the process. Brandon and David made every step smooth, stress-free, and easy to understand.No matter how many times underwriting requested additional information, they were always responsive, knowledgeable, and willing to help. They took the time to explain everything, kept me informed throughout the process, and ensured nothing fell through the cracks.Because of their professionalism, communication, and dedication, we were able to move through the loan process efficiently and close on our new home much faster than I expected. Their expertise and commitment to customer service gave me confidence every step of the way.I truly appreciate all of the hard work, guidance, and support Brandon and David provided during this important milestone in our lives. If you’re looking for a lender who genuinely cares about their clients and makes the home-buying process as seamless as possible, I highly recommend Neighbors Bank.Thank you, Brandon and David, for helping us achieve our dream of homeownership! — Simon Ford

Loan Officer: Brandon Grosse

NMLS#20915999
5 out of 5 Stars

Antonio in Wisconsin Would Recommend

Featured review from Jun 13, 2026

I had the pleasure of working with Christina Jordan she was the only person who called and responded every time I needed assistance or a question. From the start to the end. As this was my 1st home purchase walked me through the whole thing. Eased my nerves and worries. A true customer relations person.

Loan Officer: Christina Jordan

NMLS#2672750
5 out of 5 Stars

Steven in Kentucky Would Recommend

Jun 13, 2026

Loan Officer: Christina Jordan

NMLS#2672750
5 out of 5 Stars

Christopher in Florida Would Recommend

Jun 12, 2026

Loan Officer: Melissa Janke

NMLS#995505
4 out of 5 Stars

Lanie in Missouri Would Recommend

Jun 11, 2026

I was disappointed that they took away the free appraisal benefit for VU employees

Loan Officer: Jessica Jamison

NMLS#1542764
1 out of 5 Stars

James

Jun 11, 2026

Loan Officer: Derek Wilson

NMLS#2653342
1 out of 5 Stars

Scott

Jun 11, 2026

Way too many issues. I'm 60 and have purchased many homes in the past. This was the worst experience I have ever had. Do not use them.

Loan Officer: Nathan Groves

NMLS#1096165

Response from Kaleb, Client Advocate :

We're disappointed to hear your experience did not meet your expectations, especially after having purchased several homes in the past. We understand how frustrating it must have been for this to stand out as your most difficult home financing experience. Thank you for sharing your feedback—we'd appreciate the opportunity to learn more about what happened.

clientadvocate@neighborsbank.com
833-919-1229