Showing All 7,212 Unfiltered Reviews
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5 out of 5 Stars
Loved how easy the process was, the app was easy to use and the team was very responsive and helpful, overall a great experience. Thank you Neighbors Bank. -ISIDRO R
Loan Officer: Jessica Seek
NMLS#2110132
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1 out of 5 Stars
Loan Officer: Heather Yackley
NMLS#1241088
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4 out of 5 Stars
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
Neighbors bank made our home buying experience amazing. They made our dreams come true
Loan Officer: Crystal Washington
NMLS#1588494
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5 out of 5 Stars
From the first click for pre-qualifications to the final closing everything was smooth and made a lot of sense. The team that I worked with communicated effectively, not too often but just right. The app was amazing at keeping me up-to-date 24 hours a day seven days a week and guided me through the process effortlessly.
Loan Officer: Reilly Aldrich
NMLS#2708386
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4 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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1 out of 5 Stars
Loan Coordinator and underwriting were a nightmare. Internal Customer escalation was short and not upfront.
Loan Officer: Logan Wilham
NMLS#2709026
Response from Kaleb, Client Advocate :
Thank you for sharing your feedback. We're sorry to hear your experience with our loan coordination, underwriting, and escalation process was so frustrating. Clear communication and support are important to us, and we regret that we fell short. We'd appreciate the opportunity to learn more about your experience and address your concerns.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Loan Officer: Christina Jordan
NMLS#2672750
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5 out of 5 Stars
From the very beginning of just the pre-approval everyone at neighbors bank has been amazing! Very helpful and supportive. Tips on building our credit where it needed to be and guiding us every step of the way
Loan Officer: Rob Parham
NMLS#1524830
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5 out of 5 Stars
After working with two other lending companies that unfortunately fell short, my experience with Neighbors Bank was a refreshing and positive change. Charles was consistently friendly, professional, and compassionate throughout the entire homebuying process.He was patient and understanding when addressing my questions and helping me manage the anxiety that can come with purchasing a home. His communication, reassurance, and support made the process feel far less overwhelming.I also appreciated Jessica’s leadership and support as the team lead. Together, Charles and Jessica helped make the process smoother and gave me confidence that my loan was in capable hands.I truly appreciated the care, professionalism, and respect shown throughout the process. I would gladly recommend Charles, Jessica, and Neighbors Bank to anyone looking for a lender who is knowledgeable, dependable, and genuinely cares about their clients.
Loan Officer: Jessica Kelly
NMLS#1450320
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5 out of 5 Stars
Just Mongler and Justina were very helpful and professional throughout the entire experience. I am so thankful to have had them on my team. 10/10 recommend!
Loan Officer: Justin Mongler
NMLS#1963138
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3 out of 5 Stars
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Loan Officer: Derek Wilson
NMLS#2653342
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5 out of 5 Stars
Loan Officer: Reed Steuber
NMLS#1842866
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4 out of 5 Stars
The entire process from start to finish was run smoothly and cleanly.
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
From start to finish has been an amazing experience. Thank you for all of your help.
Loan Officer: Alan David
NMLS#2295753
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4 out of 5 Stars
We had Jaime as our loan officer and he was a huge help anytime we had a question! We had others we had to deal with for other parts of the loan and when we couldn’t get a response from them he was there to help immediately.
Loan Officer: Jaime Roocke-Sherman
NMLS#2749805
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4 out of 5 Stars
Neighbors Bank was on every detail, made sure the loan was being processed and doing everything necessary to get our family the home we bidded on.Thanks for all your hard work!
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
Very patient and knowledgeable. Had no problems explaining things and I had plenty of questions. Even when I was getting a little upset they stayed calm and kept explaining throughout the whole process.
Loan Officer: Devin Jenkins
NMLS#2653627
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5 out of 5 Stars
Loan Officer: Christina Jordan
NMLS#2672750
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4 out of 5 Stars
Loan Officer: Heather Yackley
NMLS#1241088
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3 out of 5 Stars
I felt that our experience was great. We had one home purchase fall through due to the condition of the home, but once we started looking at a new one, the process went so smoothly since we had already submitted all of our documents. There were times when I would have liked clearer or quicker communication, but overall we felt that our loan team was on top of it.
Loan Officer: Evelyn Chavez
NMLS#2524193
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5 out of 5 Stars
Josh Fahlke is awesome he will help you encourage you answer all your questions as soon as he is available. I would recommend you to anyone who has to go through the process of buying a home. Hope to work with him again when rates drop 🙏☝️
Loan Officer: Joshua Falke
NMLS#2181237
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5 out of 5 Stars
My loan officer, Mr. Mike Kane was fast an reliable when needing approval letters for different offerings an responded to all questions at all day/nights. The loan coordinator Jill Birch provide clear guidance an follow ups making process fast an as painless as possible.
Loan Officer: Mike Kane
NMLS#2295187
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1 out of 5 Stars
Loan Officer: Rob Parham
NMLS#1524830