Unedited reviews from borrowers nationwide
6,111
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Aspen, our lender and her team were excellent getting us through the process of owning our first home! They were very kind and made sure we understood all details. We would definitely recommend!
Neighbors bank has helped simplify every aspect of buying our new home. From the approval processes to setting up an amazing team and even issues that could arise after closing is finished. Like scammers and other potential Issues for new homeowners!!!
Both Abbie and Derek were amazing! They made the whole process so simple. I could not have asked for a better team!
My story is to long to go through everything but let's just say that my loan officer Garrett and Andrea worked together very closely to make me a homeowner.Although there were times where I felt it wasn't worth the hassell Garrett stood by me and continued to do his job diligently and in a timely manner. Let's just say he went above and beyond from phone calls to texts to repeating himself he just stayed calm and help me to stay cam throughout the first part of our journey.In the beginning It was a little rocky with things but after working with him for sometime we worked well together.And let's just say thats what makes things rememorable.
I had a good experience
They were able to lower my rate in a very timely manner
I loved working with each person throughout this home buying journey. I always thought the home buying experience would be a headache but each person I worked with at neighbors bank made the entire process enjoyable and smooth.
Overall the process was very good. Shannon and Mariah did a wonderful job. Underwriting was a blackhole though that did not communicate. Almost pushed my closing due to last minute request, when documentation was in 4 days prior.
You mean is amazing. We loved every single one of them. They where always there to answer any question, help with confusion, and work with us throw all the issues to get us to the final stage
It was a pretty simple process getting files in. Basically just plug and play, and the ui of the website was pretty easy to navigate.
Tim & JD were amazing at answering all my questions and getting me to closing. It wasn’t an easy one to complete and I tried other lenders but only Neighbor’s Bank could get me with the loan I wanted within the price range I could afford. They helped me from start to finish and were very responsive. They have even helped me with questions after closing. Thank you all for your hard work!
Thanks to payden Klein and Emma Loyd they was amazing at helping me through the loan process. They was fantastic with everything and communicated well. Im happy to habe went through Neighbors Bank! Thanks for everything, happy home buyers here!
I am a first time home buyer and did not have a lot of knowledge about buying a home. Abbie and Melissa have been great to work with. They walked me through all the steps and made sure to get everything I needed for closing on my house. They were always available when I had questions.
Neighbors bank helped me make my dreams come true. I was trying to but a house for a while and it was so difficult, but once I found Neighbors bank everything went smooth. I totally recommend!
Every step of the way we had someone there to help us! Buying a home is a huge task, but Travis, Marissa and Nina were amazing! I never had to wait on anyone to call me back. They set my mind at ease many times throughout this process. I absolutely give them a 10/10!
I appreciated the to-do list and the ease of uploading documents! Definitely thorough work overall!