Unedited reviews from borrowers nationwide
5,887
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Shannon Matlock and Nina Ecker were amazing to work with through neighbors bank. They literally held my hand through the whole process on buying my first home. They were so patient and kind during a stressful process. Would 10 out of 10 recommend them.
Easy going and was able to work with what I needed .
Garret was soooo nice, helpfull,insightful and thoughtful in my purchase of my 1st home. And tiffani too
Neighbors bank was great to work with from start to finish! They helped us improve our credit scores and every step buying our home!
Only thing I had a problem with was your people not communicating with each other. I don't know how many times I sent the same paperwork to different people
It was a quick, smooth, easy process! Questions were answered promptly and our team guided us through the loan wonderfully!
We usually use our hometown bank for loans but they just weren’t offering anything we could work with so I found Neighbors Bank. From start to finish it was a great seamless experience. I would highly recommend to anyone looking for a home loan.
Very pleased with their service and would definitely recommend! It was a lengthy process, but Holly and Abbie were absolutely fantastic about keeping me in the loop, answering any questions I had, and addressing any concerns. My only problem, which really wasn’t my problem but the closing firm’s, was the closing documents arrived only a few minutes prior to my scheduled time to close. Really not a big deal on my end, the closing still went smoothly and am in the process of moving to my new home!
It was a stressful time but Neighbors Bank made it work!
We had an awesome experience with Gabrielle and Nina! The entire team walked us through the entire loan process, set realistic expectations, and made the process seamless. Couldn’t say thank you enough!!
Great experience for me as a buyer! The website was easy to use and upload documents to. I've used other sites and they were clunky and difficult to navigate. Not this site/company!
Very helpful and knowledgeable staff. Worked hard to get and fast to get my loan approved. Highly recommend
My loan team was friendly and professional through our entire transaction. We were even able to close a week early due to how quickly they operate. 10/10 would recommend.