Showing All 7,183 Unfiltered Reviews
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5 out of 5 Stars
My loan officer, Mr. Mike Kane was fast an reliable when needing approval letters for different offerings an responded to all questions at all day/nights. The loan coordinator Jill Birch provide clear guidance an follow ups making process fast an as painless as possible.
Loan Officer: Mike Kane
NMLS#2295187
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5 out of 5 Stars
Loan Officer: Alan David
NMLS#2295753
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5 out of 5 Stars
Jacob and Tiffani were absolutely amazing to work with. They answered all my questions and concerns immediately with confidence. Neighbors Bank made being a first time home owner a breeze. Would highly recommend Neighbors Bank to anyone needing mortgage financing.
Loan Officer: Jacob Johannessen
NMLS#2515351
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4 out of 5 Stars
Loan Officer: Jennifer Brown
NMLS#2653020
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4 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
The professionalism and great attention to detail was first class. So thankful for the expedited manor in which we closed our home because of their diligence. Thank you Neighbors!
Loan Officer: Kevin Osterhaus
NMLS#1960695
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5 out of 5 Stars
Loan Officer: Christian Gentil
NMLS#2355963
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5 out of 5 Stars
Loan Officer: Alan David
NMLS#2295753
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5 out of 5 Stars
Loan Officer: Reed Steuber
NMLS#1842866
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5 out of 5 Stars
Neighbors Bank has a great team that put together my loan package and bumped up the closing by a month. Everyone was fantastic to work with. It was so appreciated all the hard work that was put in by several of the associates.
Loan Officer: Rob Parham
NMLS#1524830
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5 out of 5 Stars
Loan Officer: Rob Parham
NMLS#1524830
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4 out of 5 Stars
Loan Officer: Shannon Matlack
NMLS#982020
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5 out of 5 Stars
Loan Officer: Bradley Larsen
NMLS#2708897
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5 out of 5 Stars
We had a rough time with appraiser but loan team was super helpful and got it done as fast as possible. Super nice and made sure I understood every step.
Loan Officer: Cooper Allen
NMLS#170363
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5 out of 5 Stars
Joey was always available and willing to help. Weekdays, weekends, or evenings, he would answer our calls. He even stepped out of a family function to help us finish writing an offer on a home. Joey went above and beyond, and I'd definitely reccommend him to anyone.
Loan Officer: Joey Mirth
NMLS#1965551
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4 out of 5 Stars
Loan Officer: Jennifer Brown
NMLS#2653020
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5 out of 5 Stars
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
Loan Officer: Jennifer Brown
NMLS#2653020
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5 out of 5 Stars
Loan Officer: Christina Jordan
NMLS#2672750
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1 out of 5 Stars
My loan officer, Jordan Legg, made promises that never happened. He told us that we would not have to pay down payment. Only to switch loan type that required it and never told us anything!! He told me he would get me credits and let me know what they were by the end of the day. I had to call back days later for an update which he didn’t have one. We were given a cash to close amount days before closing so we got the cashiers check. The day before closing we were notified by Jordan that his closer made a mistake and we owed an additional $2400! He made numerous promises to contact me in a certain timeframe and he never kept his word! I will never use Neighbors bank again!!
Loan Officer: Jordan Legg
NMLS#2708514
Response from Kaleb, Client Advocate :
We appreciate you taking the time to share your experience. We're sorry to hear about the communication issues and unmet expectations you encountered throughout your loan process. We understand how upsetting unexpected changes and last-minute costs can be, and we regret the frustration this caused. We'd value the opportunity to learn more about your experience and address your concerns.
clientadvocate@neighborsbank.com
833-919-1229 -
4 out of 5 Stars
Loan Officer: Marshall Crawmer
NMLS#2749867
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5 out of 5 Stars
Loan Officer: John Gallagher
NMLS#2708377
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4 out of 5 Stars
Loan Officer: Justin Mongler
NMLS#1963138
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5 out of 5 Stars
Other than some communication issues towards closing and my stress at 61 buying a home it was an amazing journey
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Loan Officer: Jessica Seek
NMLS#2110132
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4 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523