Showing All 7,302 Unfiltered Reviews
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5 out of 5 Stars
Loan Officer: Jennifer Brown
NMLS#2653020
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5 out of 5 Stars
My home buying experience with Melissa Janke and the entire team has been a pleasure. They are so knowledgeable and professional. I would recommend them to anyone looking to buy a home.
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
It was our first time buying a house, and it simply would not have been possible without the help of Jason Reddy and Jill Birch. These two went above and beyond to educate us and guide us through the process of buying our home. We had to purchase without a realtor, deal with challenging sellers, and jump through several hoops to get to the finish line. Without these two we would not have been able to make it happen.We will absolutely recommend Neighbors to any friends who want to buy a home in the future. Thank you Jason and Jill!
Loan Officer: Jason Reddy
NMLS#2110137
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5 out of 5 Stars
I would recommend Neighbors Bank to anyone looking to buy a home. They make the process go so smooth and are amazing with communication and answering any questions you may have along the way.
Loan Officer: Reed Steuber
NMLS#1842866
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5 out of 5 Stars
Loan Officer: Reed Steuber
NMLS#1842866
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5 out of 5 Stars
Loan Officer: Marshall Crawmer
NMLS#2749867
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5 out of 5 Stars
Jessica, Kara, and the proxy team did a great job being flexible and notifying me when changes where made to my loan. The closer did a great job with our final CD and we were happy that we were provided open options during the process. Thank you team!
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Chris Y. was amazing he walked me through the process. Even when my anxiety got the best of me and I did not think I would get my home loan, Chris worked his miracles and got me into my forever home, I could not have done this without Chris and his team. I highly recommend Neighbors Bank, compassion and great customer service is what keeps you from going nuts, and that is exactly what Chris and Alyssa did. Thank you for helping me with my forever home. God Bless.
Loan Officer: Chris Yackley
NMLS#2110129
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5 out of 5 Stars
The experience was really good I’ll definitely recommend them and my lender was and everyone else was good
Loan Officer: Joey Mirth
NMLS#1965551
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5 out of 5 Stars
Every one I worked with was fantastic and answered all my questions, they were patient with me. I've already referred a customer to them.
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Everyone I worked with was very helpful and willing to explain the process.
Loan Officer: Tim Vieck
NMLS#2181144
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1 out of 5 Stars
Files get trapped in underwriting for days the week of closing nearly costing my rate lock and already extended close date. Documents being submitted and overlooked multiple times. Closing team not adding additional notary for out of state purchaser signature is sloppy and unacceptable when it was very known one party signed in state and one must sign out if state.
Loan Officer: Alan David
NMLS#2295753
Response from Kaleb, Client Advocate :
Thank you for sharing this feedback. We're sorry your closing experience fell short of the standard we hold ourselves to — delays in underwriting, overlooked documents, and the notary arrangement for out-of-state signers are all issues that should have been caught and addressed long before they became problems for you.
We take this seriously and want to make it right. Please reach out to us directly so we can connect you with someone who can review what happened and follow up with the team involved.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
We applied for one of the most difficult government loans available, USDA LOAN. This loan took hours of work for us and them and patients on both sides. They had loan officers at every stage of the loan checking all the information to make sure everything went through without a hickup. We applied in early May of 2026 by mid to late July we closed and had the keys to our new home in hand. What a great team to have in your corner we did not go through a real state company so we saved $1000’s just in that way they guided us with everything we needed. I highly recommend this bank they most definitely have the te team you want on your side. Thank you so much Chad , Corey, Alexis among many others I know I missed even the call center was extremely helpful and excellent!!!
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Loan Officer: Bradley Larsen
NMLS#2708897
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5 out of 5 Stars
Loan Officer: Miranda Phillippe
NMLS#2486151
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5 out of 5 Stars
Loan Officer: Bentley Stilwell
NMLS#2355453
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4 out of 5 Stars
Loan Officer: Rob Parham
NMLS#1524830
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5 out of 5 Stars
Tim, Charles, and Jennifer made the process very easy. They were quick to respond with any questions that needed answered and they kept me in the loop every step of the way. All the e-signing on the app was easy to use and very convenient.
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
Loan Officer: Jon Youngman
NMLS#2569742
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5 out of 5 Stars
Easy loan process from start to finish
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Loan Officer: Tasha Williams
NMLS#844200
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3 out of 5 Stars
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
Loan Officer: Steven Boehme
NMLS#2708448
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4 out of 5 Stars
I have a very good opinion of Neighbors bank. At the end I wasn't sure that those involved in processing the loan were communicating very well but it all got done when it needed to be done.
Loan Officer: Reed Steuber
NMLS#1842866