Unedited reviews from borrowers nationwide
6,595
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Aspen and her team were fenomenal!!! Made sure to help with every question and concern.!!
ABUSING JOB. GREAT PEOPLE TO WORK WITH. IT WASNT AN EASY PROCESS BUT NEIGHBORS BANK MADE ME FEEL AT EASE!! THANKS AGAIN!!
As a first-time homebuyer, I was honestly overwhelmed at the start of the process — but working with Aspen Harris made everything so much smoother. She was incredibly patient, explained every step clearly, and never made me feel like any question was too small. Her knowledge and experience helped me stay grounded through what could have been a very stressful experience.Aspen checked in consistently, offering just the right amount of guidance without ever making me feel pressured. I remember asking her to call on Memorial Day and she called me right away.Thanks to her, I felt informed, supported, and confident throughout the entire process. I truly couldn’t have asked for a better loan originator. Highly recommend Aspen to anyone, especially first-time buyers — you’ll be in excellent hands.
I was not told about a grant in my state and had to negotiate with the seller to be able to extend the closing date so I could apply for it.
Thank you for taking the time to share your experience. I'm truly sorry to hear that you weren’t informed about the grant available in your state early on. If there’s anything I can do to support you now or help clarify any remaining concerns, please don’t hesitate to reach out. We truly appreciate your patience and understanding through this process.
clientadvocate@neighborsbank.com
833-919-1229
Great experience, questions wasn’t answered quickly. Everything was explained in detail. 100% recommend.
I would recommend anyone & everyone looking to get a home loan go with Neighbors Bank. They are great people to work with.
This is my first home to purchase, and everyone I dealt with at Neighbors Bank was kind, quick to respond, explained things without making me feel like an idiot. Lol I am so, so very thankful that I chose to go through Neighbors Bank! Thanks to Joey M., Brittany C., and Holly B. Those are the only names I can recall off the top of my head... but they were amazing to deal with!! Thank you guys!!C. Bull
Chris did a great job helping me