Unedited reviews from borrowers nationwide
6,318
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Neighbors Bank was really fantastic and I would recommend them to anyone wanting to purchase a home or refinance. The representatives were efficient, polite, responsive and easy to work with. Everything was well communicated and our entire process from the home selection to the closing was completed efficiently and on time.
I would really recommend Neighborhood Bank. To go to they have really good teams. Nice and talks to you very respectful.
Everyone at Neighbors was awesome to work with! I will definitely be recommending them if anyone is looking to buy a house
Reed was exceptional. He was very responsive and professional. Look forward to working with him in the future with maybe a refi. Cecil & Mary Middleton
JD, Ava, and Scott were great to work with. Recommend them to anyone.
Reed and Emma, did such a great job! Once the file was transitioned to Emma she did a great job helping us through the process. Reed was also just a phone call away. Both Reed and Emma were great to work with!
Shannon and Andrea were just so amazing! I am so happy to have been able to work with such talented woman that were able to make our home buying experience so smoothly!
I would deeply consider all other lenders before trying Neighbors Bank this was the most stressful experience I have ever had trying to get a loan they pick you apart along with yours finances.
10/10 I would recommend…again and again. These people don’t play around with their clients. Customer service, access to the staff, response time…all top tier! They set the bar!
This was the third time I've purchased a home in my lifetime and this was by far the most pleasant experience I've had. The loan officer went through the whole process with me, explained each step and what the timeline would look like. There was a very clearly defined checklist on the website listing the items that needed to be done and would be updated as needed. Communication was fantastic and all questions I had were answered quickly. I can't emphasize enough how painless this whole process was. Neighbors Bank far exceeded my expectations. Thank you!
The whole experience was great and I will recommend to others who are looking.
My whole team was great. Kara was super responsive and wonderful to work with. Underwriting was smooth and closing was, too. Shout out to my CS for being on top of everything and getting numbers to me as quickly as they did! My first time home buying experience was made better by working with you all!