Showing all 7,052 unfiltered reviews
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Misty in Indiana Would Recommend
Shannon Matlock and Nina Ecker were amazing to work with through neighbors bank. They literally held my hand through the whole process on buying my first home. They were so patient and kind during a stressful process. Would 10 out of 10 recommend them.
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Tai in Tennessee Would Recommend
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Sierra in Illinois Would Recommend
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Chad in Ohio Would Recommend
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James in Indiana Would Recommend
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William in Nebraska Would Recommend
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Victoria in Ohio Would Recommend
Garret was soooo nice, helpfull,insightful and thoughtful in my purchase of my 1st home. And tiffani too
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Paul in Texas Would Recommend
Only thing I had a problem with was your people not communicating with each other. I don't know how many times I sent the same paperwork to different people
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Justin in Illinois Would Recommend
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Ricardo in Kansas Would Recommend
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Anthony in Illinois Would Recommend
We usually use our hometown bank for loans but they just weren’t offering anything we could work with so I found Neighbors Bank. From start to finish it was a great seamless experience. I would highly recommend to anyone looking for a home loan.
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Piper in Missouri Would Recommend
It was a quick, smooth, easy process! Questions were answered promptly and our team guided us through the loan wonderfully!
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Melanie in North Carolina Would Recommend
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Laurence in Connecticut Would Recommend
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Linda in Michigan Would Recommend
It was a stressful time but Neighbors Bank made it work!
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James in Iowa Would Recommend
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Naveen in West Virginia Would Recommend
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Heather in Iowa Would Recommend
Very pleased with their service and would definitely recommend! It was a lengthy process, but Holly and Abbie were absolutely fantastic about keeping me in the loop, answering any questions I had, and addressing any concerns. My only problem, which really wasn’t my problem but the closing firm’s, was the closing documents arrived only a few minutes prior to my scheduled time to close. Really not a big deal on my end, the closing still went smoothly and am in the process of moving to my new home!
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Ryan in Iowa Would Recommend
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Chayla in Indiana Would Recommend
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Robert in Missouri Would Recommend
Great experience for me as a buyer! The website was easy to use and upload documents to. I've used other sites and they were clunky and difficult to navigate. Not this site/company!
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Drew in Missouri Would Recommend
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Donald in Illinois Would Recommend
Very helpful and knowledgeable staff. Worked hard to get and fast to get my loan approved. Highly recommend
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Andrea in Georgia Would Recommend
We had an awesome experience with Gabrielle and Nina! The entire team walked us through the entire loan process, set realistic expectations, and made the process seamless. Couldn’t say thank you enough!!
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Dust'n in Iowa Would Recommend
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Brandon in Missouri Would Recommend
My loan team was friendly and professional through our entire transaction. We were even able to close a week early due to how quickly they operate. 10/10 would recommend.
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Allison in Pennsylvania Would Recommend
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Matthew
I would have NEVER continued if I had known there would be no updates along the way as they dragged my closing out from June 26 to it actually being closed and funded on the 30th caused me to not be moved out of my apartmemt by the 1st. It didnt even matter to them because they just transferred my mortgage only a few weeks later.
Response from Kaleb, Client Advocate :
Thank you so much for taking the time to share your experience. I’m truly sorry for the frustration and stress you went through, especially with the delay in closing and the lack of communication you described. That’s not the experience we want any of our borrowers to have, and I completely understand how difficult it must have been to be caught between moving deadlines and unclear timelines.
I’d like to make things right or at the very least, learn more about what happened so we can improve. I’m here to listen, to help, and to make sure your voice is fully heard. Please feel free to reach out to me directly:
clientadvocate@neighborsbank.com
833-919-1229
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