Showing All 7,181 Unfiltered Reviews
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5 out of 5 Stars
Neighbors bank helped me make my dreams come true. I was trying to but a house for a while and it was so difficult, but once I found Neighbors bank everything went smooth. I totally recommend!
Loan Officer: Joshua Falke
NMLS#2181237
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5 out of 5 Stars
My experience with neighbors bank was amazing from start to close! Everything went super smooth! Thank you McKenzie and Madison!
Loan Officer: Mckenzie Ruiz
NMLS#2217886
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4 out of 5 Stars
I appreciated the to-do list and the ease of uploading documents! Definitely thorough work overall!
Loan Officer: Ashley Mirth
NMLS#2589911
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5 out of 5 Stars
Every step of the way we had someone there to help us! Buying a home is a huge task, but Travis, Marissa and Nina were amazing! I never had to wait on anyone to call me back. They set my mind at ease many times throughout this process. I absolutely give them a 10/10!
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
Kolby was always easy to deal with and extremely helpful with any questions that I had, he made this an easy deal for me, I look forward to dealing with him again in the future and I would highly recommend him to anyone looking to purchase a home.
Loan Officer: Kolby Hurt
NMLS#1751276
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5 out of 5 Stars
Paden and Emma were both great
Loan Officer: Paden Klein
NMLS#2589666
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5 out of 5 Stars
Loan Officer: Khalil Diya
NMLS#2329406
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5 out of 5 Stars
Neighbors bank is a great lender especially for first time homebuyers. My lender guided me from start to finish and made sure I understood everything I needed to turn in
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
We had the best experience with neighbors bank our loan officer and realtor. They was right on top of everything. We had a question they got right back with us in matter of minutes not days. Thank you all for your help.
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
Loan Officer: Shannon Matlack
NMLS#982020
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5 out of 5 Stars
Jessica and Brittany were awesome very helpful. Very thorough. I know they were busy at times but Ithey always got back to me. Thanks a lot. I would highly recommend the neighbors bank.
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Rob and Nina were exceptional! They truly made this process a breeze and were very professional and kind throughout.
Loan Officer: Rob Parham
NMLS#1524830
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4 out of 5 Stars
I was thoroughly impressed by the entire staff involved in the process. Despite the initial challenges and setbacks encountered during the purchase of my first property, their exceptional support and assistance made me feel truly grateful. When I finally found another house that met my needs, they welcomed me back and guided me through the process of applying for an FHA loan and securing my new home.
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Everyone was great. Thank you for all that help me. Thank you for my home. It be a great experience and neighbors bank team are amazing........
Loan Officer: Melissa Janke
NMLS#995505
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2 out of 5 Stars
Poor communication. Unorganized. They will milk you dry. Pencil whippers.
Loan Officer: Jessica Seek
NMLS#2110132
Response from Kaleb, Client Advocate :
I’m really sorry to hear about your experience. Poor communication and disorganization are never acceptable, and I understand how frustrating that must have been. Your feedback is important, and I’d appreciate the chance to learn more and see how we can make things right.
Please feel free to reach out to me directly—I'm here to help.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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1 out of 5 Stars
The loan officer was great throughout the process except when it came to close and the bank increased the loan amount by $5k. The explanation was that we had made a $5k deposit to our savings that they could not verify the source. We explained it was from the sale of our golf cart but that was not sufficient for the underwriter. The underwriter also took forever to request data from us leaving us no time at the end to seek another lender. Not happy at all with your bank.
Loan Officer: Reed Steuber
NMLS#1842866
Response from Kaleb, Client Advocate :
Thank you for taking the time to share your experience—I'm truly sorry to hear how things unfolded, especially so close to closing. While I’m glad to hear your loan officer was supportive, it’s clear the last-minute changes and lack of timely communication from underwriting created stress and frustration. That’s not the experience we want anyone to have.
Unverified deposits can be a challenge due to federal lending guidelines, but we should’ve communicated more clearly and proactively to help you feel informed and supported throughout the process. I completely understand how upsetting it must’ve been to feel boxed in without time to explore other options.
I’d really like the opportunity to learn more about your experience and see what we can do to make this right. Please don’t hesitate to reach out.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
Loan Officer: Marissa Nichols
NMLS#902827
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4 out of 5 Stars
Loan Officer: Bentley Stilwell
NMLS#2355453
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5 out of 5 Stars
Loan Officer: Christian Gentil
NMLS#2355963
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4 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Being a first home buyer, was scary enough and doing all the wrong things at the wrong time, yet my team help me navigate through to the finish line. I will say this they will defiantly work with you, but it also takes a lot of hard work on your part!! I would recommend Neighbors Bank to anyone!
Loan Officer: Mckenzie Ruiz
NMLS#2217886
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5 out of 5 Stars
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
Wonderful team of professionals! Guided us through the whole process with ease. Definitely recommend Neighbor’s Bank to all future homebuyers.
Loan Officer: Christian Gentil
NMLS#2355963
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5 out of 5 Stars
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
Loan Officer: Reed Steuber
NMLS#1842866
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5 out of 5 Stars
Loan Officer: Tim Vieck
NMLS#2181144