Unedited reviews from borrowers nationwide
1519
Total Customer Reviews
96%
Would recommend Neighbors Bank
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USDA is an excellent option for people looking for a rural home with 0% down and great interest rates. Neighbors bank was a great option for getting one. They were easy to work with and got me a better rate than I expected!
Professional, quick and responsive! My Pipeline Coordinator Kathryn was amazing too!
Neighbors Bank exceeded my expectations. Melissa Janke was the best loan officer I could have asked for! I found Neighbors Bank online and didn't expect much, but I was so wrong. Within a couple of days they had sent us a welcome packet and that was foreshadowing to what was to come. I chose Neighbors Bank because the responses Melissa would send to my questions came so fast! It could be a Saturday or Sunday and within minutes of sending her an email we would have a response. When it came time to make an offer and I had questions about next steps I knew that Melissa would have them answered within minutes. Sure enough she responded in under 5 minutes on a Saturday!!! They weren't just fast, they also got us a killer interest rate on our first home! Shortly before we made the move to our new home Melissa had surprised us with an Amazon package with some board games for family game night in our new home. It was definitely a finishing touch to an already great experience. If you are trying to decide between lenders then stop and go with Neighbors bank.
Neighbors Bank made buying our home extremely easy. This was our third home purchase and even though we did the entire process online we always felt like our loan team was available to answer any of our questions and help us get through the process quickly and painlessly. In fact, their online system for uploading documents and walking through all the steps to get our mortgage was pure genius. We HIGHLY recommend Neighbors to anyone looking for a new home or to refinance their current mortgage. The team can't be beat!
I have refer serveral people to Neighbors bank. It was a great experience and i would use them again.
You will not be disappointed with Neighbor's Bank. They are eager to get you settled into your new home. They explain everything if you have a question. The portal is also very easy to use and upload documents. They gave me adequate time to provide the information needed to approve my loan. My experience from start to finish was so simple and not stressful at all!
Great home buying experience from start to finish.