Unedited reviews from borrowers nationwide
5,633
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Scott and his team were amazing. I would highly recommend working with their team. Their customer portal is so easy and hassle free to use. I felt safe and secure sending documents with sensitive information. I never once felt uneasy about anything. They made an extremely stressful situation easier to deal with. The communication was always kind, professional, and informative.
I definitely recommend Neighbors Bank to homebuyers looking for a lender! They were with me every step of the way in a very professional, but friendly way. They always responded and took any needed action very quickly. Please reach out to Neighbors Bank if you are in need of a lender!
Neighbors bank is an awesome bank to work with. We felt less stress in the home buying process. If I had to do it again I would choose Neighbors bank. The loan team is great. Thank you again for all use have done for me and my family.
Neighbor’s Bank has been incredibly pleasant to work with. Ashley Patterson and Abbie Maislin have been amazing to have on my team! They made the entire process, start to finish, very easy!! Any and all questions were answered promptly, completely and they made us always feel welcomed, and not a burden, as we always wondered different things when it came to the home buying process. Thank you SO much Ashley and Abbie!!
Abbie, Tyler, and the rest of the team were great! They were very responsive and also consoling throughout the entire process. Thank you again to Neighbors Bank!
Neighbors bank got us our home loan! AND down payment assistance! We are so thankful! The only issue we had was a lack of communication. At times we wouldn't receive a response for days, and several times we never got a response at all during the process. Our real estate agent was so responsive and communicative with us, that it was very stressful when we would send messages, emails, and phone calls to the lender but not hear anything back for days or again sometimes not even at all. At the end we closed with the help of neighbors bank, so that's what matters most.
As a first time home buyer I was overwhelmed with the prospect of securing a home loan, but then I connected with Neighbors Bank. The entire process was done online which was a huge benefit! I was in constant contact with my loan officer from start to finish and Melissa took time to explain the loan process in an easy to understand manner. She and Abbey were great to work with!!
I had a good experience with Neighbors Bank. They helped me finance my first home. Even when we were out of town and had to get extra info for loan approval they got us through it all. Thank you.
Neighbors Bank was a great bank to work with through the whole process. We would definitely use them again.
Neighbors Bank was a great lender and very easy to work with! I like the portal and seeing the "to dos" that I needed to complete.
Our experience with Neighbors Bank was terrific. The home buying process can be grueling. They do everything to alleviate the stress that comes with making this type of purchase. Their online tools were very helpful and their To-Do list makes sure you don’t miss anything. I highly recommend Neighbors Bank!
Scott and Rachel were amazing to work with. They made the process as stress free as possible and was even able to have us close early. Very responsive to questions and quick to help or explain anything needed.
Very easy to work with. Super organized! Very professional and detailed oriented!!!