Showing all 7,139 unfiltered reviews
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Michael in Ohio Would Recommend5 out of 5 Stars
Jul 12, 2025
Loan Officer: Ashley Mirth
NMLS#2589911
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Chance in Montana Would Recommend5 out of 5 Stars
Jul 12, 2025
Professional team working hard for our mortgage.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Branton in Arkansas Would Recommend5 out of 5 Stars
Featured review from Jul 11, 2025
Everyone that was involved with our home buying process was extremely helpful. From the start to closing they guided us and answer any and every question or concerns we had. As first time home buyers with no money to put down, this was a stressful journey but the team did amazing at taking as much as the stress away as possible. I would strongly recommend them to anyone!! We started off filling out the application just to see what the bank would even say and ended up having a dream come true. Thank you to everyone on the team. Chris Yackly, Lee Franklin, Justina Lamauskaite, Sierra Wheeler as well as our realtor Yvonda Kissinger
Loan Officer: Lee Franklin
NMLS#1990666
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Nydia in South Carolina Would Recommend5 out of 5 Stars
Jul 11, 2025
Loan Officer: Jessica Jamison
NMLS#1542764
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Jackie in Tennessee Would Recommend5 out of 5 Stars
Jul 11, 2025
They were great ! Communication daily if needed. Never felt alone ! I have bought homes in the past but this has been the best experience !
Loan Officer: Khalil Diya
NMLS#2329406
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Waylon in Oklahoma Would Recommend4 out of 5 Stars
Jul 10, 2025
My lender was Joshua Falke, he was absolutely stellar throughout the entire process. He walked me through step by step and explained everything to me so that I could understand, multiple times on occasion actually. He was prompt and every time I called he answered the phone, if I had to leave a seldom message he responded within an hour at most, probably not even that long. He gave me a heads up if he wasn’t gonna be in the office but would still call while on vacation to keep me informed. He is extremely knowledgeable about the process. He is an employee that every employer would love to have on their team. I’m sure satisfied that he was on my team. Thank you Josh and thank you Neighbors Bank.
Loan Officer: Joshua Falke
NMLS#2181237
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Tyler in Illinois Would Recommend5 out of 5 Stars
Jul 10, 2025
Loan Officer: Cecil Anderson
NMLS#2180830
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Brandon in Texas Would Recommend4 out of 5 Stars
Jul 10, 2025
Loan Officer: Chad Werner
NMLS#1100523
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Andrew in Oklahoma Would Recommend5 out of 5 Stars
Featured review from Jul 10, 2025
I started my journey with neighbors bank April of this year and as of July 9th 2025 I am officially a homeowner. I never thought it would happen that fast and the team that I had with Neighbor’s Bank were top notch. Very clear communication even on weekends when they did not have to answers my questions and worked diligently to make sure this was a smooth process. I would definitely recommend and I will for sure use Neighbor’s Bank again if the opportunity arises.
Loan Officer: Lane Blalock
NMLS#2589995
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Sean in South Carolina Would Recommend5 out of 5 Stars
Jul 10, 2025
The entire team at Neighbors Bank made the home buying experience extremely easy. My fantastic loan officer, Jason Reddy, especially and the other folks I dealt with, everyone was great. I would definitely recommend Jason and the team at Neighbors to anyone looking to buy a home.
Loan Officer: Jason Reddy
NMLS#2110137
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Savannah in Kentucky Would Recommend5 out of 5 Stars
Jul 9, 2025
Loan Officer: Jason Reddy
NMLS#2110137
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Chris in Kentucky Would Recommend5 out of 5 Stars
Featured review from Jul 9, 2025
Great people to work with very honest and made our home buying experience a great one. Give them a try you won't be disappointed.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Erin in Missouri Would Recommend5 out of 5 Stars
Jul 9, 2025
I gave a 10 because I know what a poor rating means. With that being said, I was never called when we were clear to close. I specifically gave the LC a date and time for closing and it was initially scheduled wrong. Please know your audience and realize not everyone does business by text message.
Loan Officer: Jessica Jamison
NMLS#1542764
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Lawrence in Mississippi Would Recommend5 out of 5 Stars
Jul 9, 2025
I recommend Neighbors Bank to anyone interested in buying a home. The entire team from Heather, Chad, and Madison were awesome. All questions were answered and nothing was ever kept away. Thank you Neighbor's for helping me accomplish a huge goal off my check list. I look forward to sending more home buyers your way. Lawrence Robinson
Loan Officer: Chad Werner
NMLS#1100523
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Summer in Oklahoma Would Recommend5 out of 5 Stars
Featured review from Jul 7, 2025
We had such a great experience working with Neighbors Bank for our home loan. From start to finish, the communication was clear, quick, and super helpful. Even though I’m from a small town, the service we got was better than what I’ve ever had locally. Everything moved along smoothly, and we always felt like we were in good hands. I’d definitely recommend Neighbors Bank to anyone looking for a home loan—they really made the process easy and stress-free.
Loan Officer: Joshua Falke
NMLS#2181237
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Charles in Kentucky Would Recommend5 out of 5 Stars
Jul 5, 2025
Always answered our questions in a timely manner
Loan Officer: Kolby Hurt
NMLS#1751276
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Amy2 out of 5 Stars
Jul 5, 2025
Loan Officer: Holly Bernal
NMLS#1435831
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Angela in Tennessee Would Recommend3 out of 5 Stars
Jul 5, 2025
Loan Officer: Christian Gentil
NMLS#2355963
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Sara in West Virginia Would Recommend5 out of 5 Stars
Jul 4, 2025
Loan Officer: Joshua Falke
NMLS#2181237
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Matt in Wisconsin Would Recommend4 out of 5 Stars
Jul 4, 2025
Loan Officer: Kolby Hurt
NMLS#1751276
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Ben in Alabama Would Recommend5 out of 5 Stars
Featured review from Jul 3, 2025
Great experience. Abbie and the crew were great with communication and kept everything moving and we closed on schedule.
Loan Officer: Melissa Janke
NMLS#995505
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Ronnie in West Virginia Would Recommend5 out of 5 Stars
Jul 3, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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Samuel in North Carolina Would Recommend4 out of 5 Stars
Jul 3, 2025
Loan Officer: Chad Werner
NMLS#1100523
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Caleb in Indiana Would Recommend5 out of 5 Stars
Jul 3, 2025
Was incredibly friendly, professional, and quick. Would work with them again.
Loan Officer: Gabrielle Theoharis
NMLS#2578527
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Stephanie in Missouri Would Recommend5 out of 5 Stars
Jul 2, 2025
Very responsive with great customer service. Answered all my questions and were extremely helpful and communicative.
Loan Officer: Jessica Jamison
NMLS#1542764
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Richard in Missouri Would Recommend5 out of 5 Stars
Jul 2, 2025
Outstanding!!
Loan Officer: Marissa Nichols
NMLS#902827
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Chelsea in Arkansas Would Recommend5 out of 5 Stars
Jul 2, 2025
Bentley and Morgan were amazing and extremely helpful throughout the whole process. This was my first time buying a house and applying for a loan. Bentley answered all my questions and explained the process and next steps, ensuring that I understood the process. Upon closing, our realtor and titling agent also commented on how smooth everything went and expressed how impressed they were with our team at neighbors bank and they hope to work with them again in the future. Overall it was a great experience!
Loan Officer: Bentley Stilwell
NMLS#2355453
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Ronald1 out of 5 Stars
Jul 2, 2025
$1000.00 error discovered at closing. No apologies, just asked if we wanted to continue. Client advocate gets involved. Told me it was our fault.
Loan Officer: Jessica Jamison
NMLS#1542764
Response from Mason, Client Advocate :
I’m truly sorry for the error discovered at closing and the way it was handled. That’s not the standard we hold ourselves to at Neighbors Bank, and I sincerely regret the impact it had on your experience.
Your feedback is being taken seriously and shared with our team so we can do better moving forward. If there’s anything I can do to help, please don’t hesitate to reach out.
clientadvocate@neighborsbank.com
833-919-1229 -
Joshua in Missouri Would Recommend5 out of 5 Stars
Jul 2, 2025
Loan Officer: Marissa Nichols
NMLS#902807
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