Showing all 7,126 unfiltered reviews
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Quin in Missouri Would Recommend
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Aaron in Florida Would Recommend
Jason Reddy made the difference for me. He made things happen when they felt like they were getting rejected. He really made us feel like we had a shot at our mortgage, and in return, we were able to close a deal on a home we thought was an impossible purchase
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James in Washington Would Recommend
Working with our lender was honestly one of the best parts of our home-buying experience. Devin, Austin and their team went above and beyond for us, especially when we ran into multiple challenges with work verification. It wasn't an easy process, but they never gave up on us.They stayed patient, responsive, and incredibly supportive the entire time. Every question we had was answered quickly, and they kept us updated every step of the way, which really helped ease our stress.What stood out the most is how committed they were to make things work for us. Even when things got complicated, they pushed through and found solutions instead of letting us feel stuck or discouraged.We're so grateful for eveeeerything they did!!! If you want a lender who truly cares and will fight for you until the end, this is the team you want on your side!!Devin, will keep you updated in our house. You and your team are big part of it. Thank you guys so much from the bottom of our hearts and thank you neighbors bank ❤️Love, Wilhelm Family 💕
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Angela in Missouri Would Recommend
Neighbors Bank was competitive and made me feel like my business was important to them.
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Ranora in Mississippi Would Recommend
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Jason in Louisiana Would Recommend
Mr Devin was really professional and helpful every step
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Jesse in Wisconsin Would Recommend
Melissa, Charles, and the whole team were amazing throughout this whole process!
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Phillip in Arkansas Would Recommend
I had the privilege of working with Garret and Cecil and they were both very helpful and answered my questions and had a very quick response time.I would highly recommend them .
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Jake in Louisiana Would Recommend
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Anna
Lack of communication. - New people working on our loan that we were never introduced to. - Repetitively asked same questions even though we provided answers previously.Last minute issues. - Closing procedure is different compared to other mortgage lenders creating delays. - Information reviewed late causing quick costly decisions.
Response from Kaleb, Client Advocate :
We’re sorry to hear about your experience. Lack of communication, unexpected changes in contacts, repeated requests for information, and last-minute issues can make an already stressful process even more frustrating. We understand your concerns regarding the timing of reviews and closing-related delays, and we regret the inconvenience and added pressure this caused. Thank you for sharing your feedback—it helps us identify opportunities to improve.
clientadvocate@neighborsbank.com
833-919-1229 -
Zenaida in Tennessee Would Recommend
En realidad fueron muy atentos, buscaron soluciones, me ayudaron mucho a conseguir mi crito muchas gracias. Sr Garret gracias
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Lauren in South Carolina Would Recommend
The Neighbors Bank team was wonderful to work with throughout my home buying process—professional, responsive, and made everything smooth from start to finish.
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Diana in West Virginia Would Recommend
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Kathryn in Missouri Would Recommend
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Maddison in Iowa Would Recommend
I really enjoyed working with Joey and Justinia. They really came in clutch when I needed them most. I wouldnt want anyone else in my corner when it comes to buying a house. I look forward to working with them when we decide to refinance.
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Sadarius in Texas Would Recommend
Neighbors Bank was really efficient and everyone was so easy to work with. The customer service was top notch and it made our first home buying experience a pleasant one.
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Joshua in Missouri Would Recommend
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Randi in Illinois Would Recommend
Using neighbors bank was the best decision I have ever made! The entire process was seamless. They were very communicative and helpful, while also working fast to get me into my forever home. I couldn’t have asked for a better first time home buying experience!
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Amanda in Missouri Would Recommend
Great communication, informative on what's next, closed the deal
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Natalie in Oklahoma Would Recommend
Neighbors Bank was definitely the best choice we made during the home buying process, I'm glad we were picky with who we chose!
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Meghan in Missouri Would Recommend
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Denna in Michigan Would Recommend
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Erin in Iowa Would Recommend
My loan officer and her colleagues we're great, very personal and personable as well as professional. I wish we didn't have all the hiccups but that was my only frustration throughout the process. I would definitely recommend them to friends and family
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Mark in South Carolina Would Recommend
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Sean in Wisconsin Would Recommend
There were a couple of hiccups in my deal that caused a couple of delays but the team working on things made everything go smoothly and got things done.
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Kellie in Kansas Would Recommend
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Amy in Indiana Would Recommend
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