Showing all 7,104 unfiltered reviews
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Richard in Iowa Would Recommend5 out of 5 Stars
Jun 5, 2026
Loan Officer: Melissa Janke
NMLS#995505
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Jillian in Arkansas Would Recommend5 out of 5 Stars
Jun 5, 2026
Loan Officer: Logan Wilham
NMLS#2709026
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Megan in Missouri Would Recommend5 out of 5 Stars
Jun 4, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Brooke in Missouri Would Recommend5 out of 5 Stars
Featured review from Jun 4, 2026
Courtney & Jessica were amazing throughout the home buying process. I would recommend them to anyone buying a home! 10/10 across the board!
Loan Officer: Jessica Jamison
NMLS#1542764
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natalie in Wisconsin Would Recommend5 out of 5 Stars
Jun 4, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Alyssa in Wyoming Would Recommend5 out of 5 Stars
Featured review from Jun 4, 2026
Charles Kruse went above and beyond for our family. He was quick to respond, very knowledgeable and felt like a true friend by the end of the process, so much so that I wanted to invite him to our upcoming wedding!! I would highly recommend Neighbors bank!!
Loan Officer: Ashley Owens
NMLS#2653377
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Landon1 out of 5 Stars
Jun 4, 2026
At the start of my loan process it was great but around the halfway point it was impossible to get anyone on the phone or answer emails/messages! It would be silent and then they would send me a couple documents to fill out or request documents without answering questions about said documents.
Loan Officer: Heather Yackley
NMLS#1241088
Response from Kaleb, Client Advocate :
Thank you for your feedback. We're glad to hear the beginning of your loan process went well, but we're sorry that communication became inconsistent as things progressed. We understand how frustrating it is to have questions go unanswered while receiving additional document requests. Your feedback is valuable, and we'd appreciate the opportunity to learn more about your experience.
clientadvocate@neighborsbank.com
833-919-1229 -
Amanda in Georgia Would Recommend4 out of 5 Stars
Jun 4, 2026
I worked with Nathan he was amazing. Always answering the phone or calling back immediately if I had any questions regarding the process. Very easy to maneuver the website to upload documents.
Loan Officer: Nathan Groves
NMLS#1096165
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Joseph in Georgia Would Recommend5 out of 5 Stars
Featured review from Jun 4, 2026
The team was phenomenal. Always helpful in a timely and professional manner. The best mortgage situation ever for me
Loan Officer: Devin Jenkins
NMLS#2653627
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Christopher in Ohio Would Recommend5 out of 5 Stars
Featured review from Jun 3, 2026
Neighbors Bank has been great all the way through. I would highly recommend Neighbors Bank, they made the home purchase experience really easy.
Loan Officer: Rob Parham
NMLS#1524830
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John in New Mexico Would Recommend5 out of 5 Stars
Featured review from Jun 3, 2026
Kevin's assistance and Emilee's follow through were instrumental in what turned out to be a complex process. My wife and I highly recommend this team. John and Gloria Richter.
Loan Officer: Kevin Osterhaus
NMLS#1960695
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Andrew in Kansas Would Recommend5 out of 5 Stars
Featured review from Jun 3, 2026
The process was really smooth and they answered all of our questions.
Loan Officer: Eli Ahn
NMLS#1864503
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Juanita in Oregon Would Recommend4 out of 5 Stars
Jun 3, 2026
Very easy to work with and easy to get things accomplished.
Loan Officer: Chad Werner
NMLS#1100523
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Joseph in Missouri Would Recommend5 out of 5 Stars
Featured review from Jun 2, 2026
Everything was easy from the get go. Jessica was even on vacation when we first applied, and the fill in LO’s did a great job! Kara was great and attentive throughout the process as well! Not sure who else was on the team, but thank you as well!
Loan Officer: Jessica Jamison
NMLS#1542764
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Candace in Missouri Would Recommend5 out of 5 Stars
Featured review from Jun 2, 2026
We recently completed a purchase loan with Neighbors Bank and had an excellent experience from start to finish. The process was smooth, efficient, and well-organized. A special thank you to Kara, who provided outstanding communication throughout the entire transaction. She was always quick to respond, kept us informed every step of the way, and made the process feel easy and stress-free. We truly appreciated her professionalism, responsiveness, and dedication to customer service. We would highly recommend Neighbors Bank, Jessica, and Kara to anyone looking for a great mortgage experience.
Loan Officer: Jessica Jamison
NMLS#1542764
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Amber in Michigan Would Recommend4 out of 5 Stars
Jun 2, 2026
Very helpful
Loan Officer: Shannon Matlack
NMLS#982020
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Melissa in Kentucky Would Recommend5 out of 5 Stars
Featured review from Jun 2, 2026
As first-time homebuyers, we had no idea what to expect going into this process, but our lender made everything so much easier than we ever imagined. There were plenty of questions, a few moments of stress, and a lot of learning along the way, but we always felt supported and informed.A huge shout-out to Chris for being there every step of the way. He was patient, quick to answer questions, and always took the time to explain things in a way we could understand. He never made us feel like we were bothering him, even when we probably asked the same question more than once.Buying our first home is a milestone we'll never forget, and we're so thankful for all the help we received getting to the closing table. If you're looking for a lender who truly cares and makes the process as smooth as possible, I highly recommend them.Thank you for helping make our dream of homeownership a reality. We are officially homeowners! 🏡❤️
Loan Officer: Christopher Westphalen
NMLS#1162124
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Jasmine in Alabama Would Recommend5 out of 5 Stars
Jun 1, 2026
Loan Officer: Kevin Osterhaus
NMLS#1960695
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Karen in Missouri Would Recommend5 out of 5 Stars
Featured review from Jun 1, 2026
It was an amazing experience working with the Neighbors Bank team, especially Jessica Jamison and Kara Muenks! I would highly recommend my friends and family to fund their next home through your bank! :-)
Loan Officer: Jessica Jamison
NMLS#1542764
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Will in Georgia Would Recommend4 out of 5 Stars
Jun 1, 2026
Nathan was a huge help and have easy and clear communication through out the entire process
Loan Officer: Nathan Groves
NMLS#1096165
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Erica in Missouri Would Recommend5 out of 5 Stars
Featured review from May 30, 2026
Nathan and Venus did an outstanding job helping us navigate the home financing process. They were extremely responsive and quick to move our file along with underwriting. 10/10 would recommend Neighbors Bank.
Loan Officer: Nathan Groves
NMLS#1096165
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Stephanie in Georgia Would Recommend5 out of 5 Stars
May 30, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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Lucas in Nebraska Would Recommend4 out of 5 Stars
May 30, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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Erin in Washington Would Recommend4 out of 5 Stars
May 30, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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Kody in Arkansas Would Recommend5 out of 5 Stars
Featured review from May 30, 2026
Everybody worked so hard to work with my family to get us a home and I love them for it
Loan Officer: Breonna Bishop
NMLS#2708152
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Jessica in Minnesota Would Recommend4 out of 5 Stars
May 30, 2026
Loan Officer: Reed Steuber
NMLS#1842866
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Ariah in Ohio Would Recommend5 out of 5 Stars
May 30, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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Jesus in Indiana Would Recommend5 out of 5 Stars
May 29, 2026
Loan Officer: Melissa Janke
NMLS#995505
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