Showing all 7,016 unfiltered reviews
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Jimmie in Florida Would Recommend5 out of 5 Stars
Featured review from May 18, 2026
Joey Mirth was our loan officer and he was great! Any questions we had were answered and he was there for us every step of the way.Kimberly Ford, our loaning coordinator was wonderful too! She was quick to respond and was very helpful.Both were on top of everything and made sure we were comfortable and worked with us.We are first time home buyers and had a great experience and definitely will recommend Neighbors Bank to friends/family.
Loan Officer: Joey Mirth
NMLS#1965551
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Benjamin in Missouri Would Recommend5 out of 5 Stars
May 18, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Meghan in Florida Would Recommend5 out of 5 Stars
Featured review from May 18, 2026
Jessica, Kara, and the entire team were absolutely amazing. From application to clear to close, was only TWO weeks, including weekends. We felt so taken care, every step of the way. HIGHLY RECOMMEND!!!!
Loan Officer: Jessica Jamison
NMLS#1542764
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Matt1 out of 5 Stars
May 18, 2026
Loan Officer: Heather Yackley
NMLS#1241088
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Michael in Maryland Would Recommend5 out of 5 Stars
May 18, 2026
Loan Officer: Tabitha Burchell
NMLS#2749808
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Arron1 out of 5 Stars
May 18, 2026
Very frustrating experience. Our closing was pushed out 2 times and to do list was completed so we didn’t know why. We were also not able to reach our contracts at the time.
Loan Officer: Devin Jenkins
NMLS#2653627
Response from Kaleb, Client Advocate :
We’re very sorry to hear about your experience. Having your closing delayed twice without clear communication or updates is understandably frustrating, especially when you had already completed the items requested of you. We also recognize how important it is to be able to reach your contacts when questions arise, and we regret that you felt unsupported during such a critical part of the process.
Thank you for sharing this feedback. It helps us identify where we need to improve, and we would appreciate the opportunity to learn more about your experience.
clientadvocate@neighborsbank.com
833-919-1229 -
Amber in Ohio Would Recommend5 out of 5 Stars
Featured review from May 17, 2026
My neighbors bank team was absolutely fantastic on helping me purchase my first home. They were very helpful and extremely patient with me as I had chose not to use a realtor and had lots of questions. It was a great experience!
Loan Officer: Derek Wilson
NMLS#2653342
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Eddy in Georgia Would Recommend5 out of 5 Stars
Featured review from May 17, 2026
We did a lot of research prior to settling with Neighbors Bank. Neighbors Bank made the process as quick as possible. They were very responsive and professional.
Loan Officer: Miranda Phillippe
NMLS#2486151
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Rynda in Missouri Would Recommend5 out of 5 Stars
May 16, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Antonio in California Would Recommend5 out of 5 Stars
Featured review from May 16, 2026
Working with Keri Bender and Cecil Anderson was an absolute game-changer for my home mortgage process. From our very first conversation, they made what is usually a stressful and overwhelming experience feel like an absolute breeze.
Loan Officer: Keri Bender
NMLS#2708371
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Jacob in Missouri Would Recommend5 out of 5 Stars
May 16, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Daniel in Missouri Would Recommend5 out of 5 Stars
Featured review from May 16, 2026
Jessica was extremely responsive during the entire process! She proactively communicated and ensured we understood each step. Kara was equally responsive and ensured everything stayed on track!
Loan Officer: Jessica Jamison
NMLS#1542764
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Chase in Kentucky Would Recommend5 out of 5 Stars
Featured review from May 16, 2026
The whole team made the process easy and ensured that we met the goal for the closing date.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Angie in Oklahoma Would Recommend3 out of 5 Stars
May 15, 2026
Loan Officer: Joshua Falke
NMLS#2181237
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Amanda in Missouri Would Recommend3 out of 5 Stars
May 15, 2026
Loan Officer: Jessica Seek
NMLS#2110132
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Haley in Illinois Would Recommend5 out of 5 Stars
May 14, 2026
Where very helpful and great at explaining everything and made the process quick and easy.
Loan Officer: Justice Page
NMLS#2653154
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Albert in Indiana Would Recommend5 out of 5 Stars
Featured review from May 14, 2026
Garrett was very patient and assisted me with navigating what was required of me.When I became overwhelmed he became more determined.I highly recommend and have recommended utilized neighbors bank.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Thor in Nevada Would Recommend5 out of 5 Stars
May 14, 2026
Loan Officer: Jordan Legg
NMLS#2708514
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Piyada in Arkansas Would Recommend5 out of 5 Stars
May 13, 2026
Loan Officer: Garret Ennenbach
NMLS#1968118
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Darcie in Iowa Would Recommend5 out of 5 Stars
Featured review from May 13, 2026
I really thought it was a long shot when I applied for a home loan through neighbors bank. I was initially denied but Ethan gave me detailed instructions on what I needed to get cleared off my credit and a plan to increase my credit score. He was so incredibly helpful and supportive! And within just a few short months I was approved!! I’m still in shock but living in and absolutely loving my new home thanks to all of the lending team that walked me through the steps of owning my first home. I can’t thank this bank enough!!
Loan Officer: Tim Vieck
NMLS#2181144
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Rosie in Mississippi Would Recommend5 out of 5 Stars
Featured review from May 13, 2026
The team at Neighbors Bank is the most committed, devoted, loyal, steadfast, unwavering, etc., team I have ever talked to. I only saw there pictures, but I felt goodness, especially working with Justin and Justina.There are still memorable moments of my journey, and I still waits for phone calls and emails from them, but I realize this is the end of that journey.Thank you Justin and JustinaI need to find the first gentleman name who got it all started, thanks to him.Rosie and Charles
Loan Officer: Justin Mongler
NMLS#1963138
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Hannah in Indiana Would Recommend5 out of 5 Stars
May 12, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Clay in Georgia Would Recommend5 out of 5 Stars
Featured review from May 12, 2026
Working with Nathan Groves at Neighbors Bank was one of the best parts of our home-buying experience. Since we chose not to use a realtor, there were a lot of moving pieces and questions throughout the process, and Nathan consistently stepped in to help explain things that honestly went beyond what a lender is required to do. He was extremely responsive, patient, and knowledgeable from start to finish. Whether it was helping us understand timelines, paperwork, closing steps, or what to expect next, he made sure we never felt lost during the process. It never felt transactional — he genuinely cared about making sure everything went smoothly and that we understood what was happening at every stage. Buying a home without a realtor can feel overwhelming at times, but Nathan made the experience far less stressful. I’d highly recommend Nathan Groves and Neighbors Bank to anyone looking for a lender who goes above and beyond for their clients.
Loan Officer: Nathan Groves
NMLS#1096165
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Armando in Iowa Would Recommend5 out of 5 Stars
Featured review from May 12, 2026
Neighbors bank helped me achieve a dream of mine . I never imagined owning my own home , the customer service from everyone at neighbors bank made the house buying process easy and understandable.
Loan Officer: Shannon Matlack
NMLS#982020
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William in Maine Would Recommend5 out of 5 Stars
May 11, 2026
Loan Officer: Christopher Westphalen
NMLS#1162124
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Heather in Illinois Would Recommend5 out of 5 Stars
Featured review from May 11, 2026
Devin Jenkins and Tiffani Kovaks are wonderful!! We had some major credit problems and they helped us get through them to close on our new home. I would like to thank them for all their hard work and dedication to make my husband's and my dream come true to be home owners.
Loan Officer: Devin Jenkins
NMLS#2653627
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Kole in Iowa Would Recommend4 out of 5 Stars
May 11, 2026
Loan agents were very helpful and had great communication throughout the whole process. Had a few hiccups along the way but they managed to help guide me through it!
Loan Officer: Natalie Strandgard
NMLS#2749761
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Charlie in California Would Recommend5 out of 5 Stars
Featured review from May 11, 2026
The entire loan process was a breeze, even when I was feeling bogged down (I work overnights) and ready to give up my loan officer Cecil talked me down and showed me it wasn’t nearly as stressful as I had thought. Can’t recommend Neighbor’s Bank and Cecil highly enough! Special shout out to Becca and Rob my loan officers, Becca got me started on this whole journey and Rob helped see it through I’m now a homeowner thanks to their amazing help!!!
Loan Officer: Rob Parham
NMLS#1524830
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