Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,428
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Brandon in Georgia Would Recommend
I’ve gone with Neighbors twice for a mortgage and they offer the best deal without any negotiation or hassle.
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Jacob in Missouri Would Recommend
From buying my home to refinancing it later, my loan officer and the bank were incredible partners. Professional, efficient, and always looking out for my best interest. I gladly recommend them to anyone.
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Marilyn in Mississippi Would Recommend
All three of my persons were great. Here are my persons, Jennifer Brown, Lee Franklin, and Tyler Grace were super great.
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Brandon in Florida Would Recommend
The group at Neighbors bank made the whole home buying process easy! Without a realtor, home buying may be tricky, but with neighbors bank it was clearly laid out in a “to do” list form, with help finding company’s and explaining the process! Highly recommend Garret and his team when it comes to home buying with neighbors bank!
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Tanner in West Virginia Would Recommend
Garret Ennenbach went above and beyond for me. His communication was prompt and consistent, and he made sure I understood every part of the loan process. As a first-time buyer, that meant everything to me. Garret was reliable, knowledgeable, and truly dedicated to helping me succeed. Highly recommend his services!
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Robert in Maine Would Recommend
They were all very friendly and very helpful, they made my dreams of being a homeowner a reality.
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Hunter in Missouri Would Recommend
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Dillon in South Carolina Would Recommend
Great bank to work with for FHA loans
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Myra in Illinois Would Recommend
We had the pleasure of working with Bob Anderson and he was very helpful, informative and caring about our home purchase! He was always available and willing to breakdown and talk with us about any questions we had .
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Alyssa
Lack of communication when changes were made, went to closing and our realtor called while we were in the parking lot to tell us the lenders hadnt sent over paperwork yet. Had to reschedule closing. Random people getting added into the process so never knowing who you are talking to.
Response from Kaleb, Client Advocate :
Thank you for sharing your experience, and I’m truly sorry for the frustration you went through. A delayed closing and poor communication—especially at such a critical moment—is unacceptable, and I completely understand how upsetting that must have been. I’d appreciate the chance to look into this further and help however I can.
Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229 -
Mark in Missouri Would Recommend
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Jaime in Indiana Would Recommend
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William in Ohio Would Recommend
The Neighbors Bank team helped me through the entire process of buying my first home. From preparing for the pre-approval to closing they worked closely with me to keep everything on track.
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Rachel in Maryland Would Recommend
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Sonja in Georgia Would Recommend
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Holly in Missouri Would Recommend
The loan team answered all of my questions. It was a super quick process
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Chad in Arkansas Would Recommend
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Luis in Florida Would Recommend
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Hans in Wisconsin Would Recommend
Khalil and Kara are the best to work with. They make the process seamless. Thank you both!!
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Ian in Wisconsin Would Recommend
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Zachary in Kentucky Would Recommend
Jennifer Brown is an amazing asset, going out of her job title on many occasions to make our home loan happenJennifer Brown needs a promotion or a raise!
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Joubear in Ohio Would Recommend
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Christian in Virginia Would Recommend
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April in Louisiana Would Recommend
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Martina in Massachusetts Would Recommend
I wish my something’s on my to do list wasn’t as last minute as it was.
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Ethan in Pennsylvania Would Recommend
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Isaac in Pennsylvania Would Recommend
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William
Lee and Jacob were wonderful. Taylor made the whole process difficult. He had us, the seller, realtors, title company and the POA upset. The seller was ready to back out, and we would have lost our house.
Response from Kaleb, Client Advocate :
Thank you for your feedback. I’m glad to hear Lee and Jacob were great, but I’m truly sorry the rest of the process was so stressful. It’s unacceptable that things reached a point where the deal was at risk, and I completely understand how upsetting that must have been for everyone involved.
I’d like to look into this further and make sure your concerns are addressed. Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229
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