Showing all 7,041 unfiltered reviews
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Carlos in Florida Would Recommend5 out of 5 Stars
Featured review from May 23, 2026
This bank's customer service is exceptional; they always resolve any questions quickly and easily.""I've never had any problems with them; they always treat me in a friendly and personalized way."
Loan Officer: Derek Wilson
NMLS#2653342
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Rose in Illinois Would Recommend5 out of 5 Stars
May 23, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Melissa in Nebraska Would Recommend5 out of 5 Stars
Featured review from May 22, 2026
No other bank would loan me as much as Neighbors Bank did. Thank you for everything!!
Loan Officer: Jessica Kelly
NMLS#1450320
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Derrell in Florida Would Recommend4 out of 5 Stars
May 22, 2026
Loan Officer: Jessica Kelly
NMLS#1450320
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Brandon in South Carolina Would Recommend5 out of 5 Stars
May 22, 2026
Loan Officer: Jessica Seek
NMLS#2110132
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Keshia in Florida Would Recommend5 out of 5 Stars
May 22, 2026
Loan Officer: Heather Yackley
NMLS#1241088
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Kara in Arkansas Would Recommend5 out of 5 Stars
Featured review from May 21, 2026
This was my first home purchase and they made everything very easy!
Loan Officer: Jennifer Brown
NMLS#2653020
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Erika in North Carolina Would Recommend5 out of 5 Stars
May 21, 2026
Loan Officer: Rob Parham
NMLS#1524830
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Michael in Iowa Would Recommend4 out of 5 Stars
May 21, 2026
Everyone kept in contact. Everyone I needed was readily available when I had questions.
Loan Officer: Heather Yackley
NMLS#1241088
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Brian in Tennessee Would Recommend4 out of 5 Stars
May 21, 2026
Jennifer was the best! Helped with everything. Even with some issues at work! She was great!
Loan Officer: Jennifer Brown
NMLS#2653020
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Thomas in Maryland Would Recommend5 out of 5 Stars
May 21, 2026
Loan Officer: Sierra Wheeler
NMLS#2709012
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Brandon in Oklahoma Would Recommend5 out of 5 Stars
May 21, 2026
Loan Officer: Miranda Phillippe
NMLS#2486151
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John in Nevada Would Recommend5 out of 5 Stars
Featured review from May 20, 2026
Kevin and Brooke were both patient knowledgeable and very pleasant to work with
Loan Officer: Kevin Osterhaus
NMLS#1960695
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Nickolas in New Mexico Would Recommend5 out of 5 Stars
Featured review from May 20, 2026
The process very long. But with professional and very helpful people guide you during the process. Excellent
Loan Officer: Heather Yackley
NMLS#1241088
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Jude in Tennessee Would Recommend5 out of 5 Stars
Featured review from May 20, 2026
Shannon was absolutely fantastic. Readily available to answer all of my questions throughout our homebuying process in East TN!
Loan Officer: Shannon Matlack
NMLS#982020
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Andrew in Nebraska Would Recommend5 out of 5 Stars
Featured review from May 20, 2026
Neighbors bank made this process easy and manageable working with my difficult schedule
Loan Officer: Keri Bender
NMLS#2708371
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Jason in Indiana Would Recommend5 out of 5 Stars
Featured review from May 20, 2026
The team at neighbors Bank was very helpful understanding and easy to work with very appreciated of all their help and their patience I would highly recommend this company to anyone
Loan Officer: Heather Yackley
NMLS#1241088
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Tasha in Michigan Would Recommend5 out of 5 Stars
May 20, 2026
Loan Officer: Jacob Johannessen
NMLS#2515351
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Kimberlee in Alabama Would Recommend5 out of 5 Stars
May 19, 2026
Loan Officer: Nathan Groves
NMLS#1096165
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Mark in Indiana Would Recommend5 out of 5 Stars
Featured review from May 19, 2026
OUTSTANDING WORK! COMPLETELY!! THANK YOU!!
Loan Officer: Jason Reddy
NMLS#2110137
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William in Michigan Would Recommend5 out of 5 Stars
May 19, 2026
Loan Officer: Breonna Bishop
NMLS#2708152
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Magdalena in California Would Recommend4 out of 5 Stars
May 19, 2026
It was a wild ride but our loan officer was very supportive. He even stepped in and remained professional when the escrow company was not doing what they needed to do to close escrow in time. The loan officer made himself available throughout each phase of the home buying process.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Jason in Nebraska Would Recommend4 out of 5 Stars
May 19, 2026
Brent E. did a fantastic job of explaining any questions I might have had. He was very thorough and was easy to reach, whether by phone or email. Would recommend him to anyone.
Loan Officer: Brent Emerson
NMLS#2750103
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Brendan in Missouri Would Recommend5 out of 5 Stars
May 19, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Jaden in Iowa Would Recommend4 out of 5 Stars
May 19, 2026
Loan Officer: Garret Ennenbach
NMLS#1968118
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Meghan in Florida Would Recommend5 out of 5 Stars
Featured review from May 18, 2026
Jessica, Kara, and the entire team were absolutely amazing. From application to clear to close, was only TWO weeks, including weekends. We felt so taken care, every step of the way. HIGHLY RECOMMEND!!!!
Loan Officer: Jessica Jamison
NMLS#1542764
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Jimmie in Florida Would Recommend5 out of 5 Stars
Featured review from May 18, 2026
Joey Mirth was our loan officer and he was great! Any questions we had were answered and he was there for us every step of the way.Kimberly Ford, our loaning coordinator was wonderful too! She was quick to respond and was very helpful.Both were on top of everything and made sure we were comfortable and worked with us.We are first time home buyers and had a great experience and definitely will recommend Neighbors Bank to friends/family.
Loan Officer: Joey Mirth
NMLS#1965551
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Hunter1 out of 5 Stars
May 18, 2026
The first person I worked with Aylex was very polite and wonderful to work with she answered all questions I had and worked really hard to get back with me as soon as possible. Once my loan got transferred from her everything went mostly smooth until the last couple of weeks. I called multiple times with no call back, sent emails that were not replied to in a timely manner. It’s all worked out now I just got irritated with lack of communication
Loan Officer: Chad Werner
NMLS#1100523
Response from Kaleb, Client Advocate :
Thank you for sharing your experience. We’re delighted to hear that Aylex made such a positive impression and provided the responsive, attentive service you deserved early in the process. We’ll be sure to recognize her efforts.
At the same time, we sincerely apologize for the communication challenges you experienced during the final weeks of your loan journey. We understand how frustrating it can be when calls are not returned and emails are not answered promptly, especially during such an important and time-sensitive process. While we’re glad everything ultimately worked out, we appreciate you bringing this to our attention so we can work to improve the consistency of communication throughout the entire loan experience.
clientadvocate@neighborsbank.com
833-919-1229
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