Unedited reviews from borrowers nationwide
6,201
Total Customer Reviews
96%
Would recommend Neighbors Bank
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My Neighbors Bank Team was exceptional! Gwen and Madison are exemplary professionals. I highly recommend Neighbors Bank if you are in the market for a home.
It being my first home purchase, I started the loan process nervous with many questions. That only lasted until my first conversation with Joshua. Joshua and Justina's communication and attentiveness exceeded expectations. The loan portal is very user friendly and makes the process seamless. There is truly is not a bad thing I could say regarding my experience.
Neighbors bank I would highly recommend. They do everything they can to help you answer every question promptly. They walk you through everything as needed . Awesome!!!!
The staff/agents were all great and quick to respond. There were a lot of steps involved in the paperwork for the loan (which is normal), but they made it as easy as possible.
Every thing ok just need more communication but over all it good
Garrett was wonderful. He walked me through the process every step of the way. I didn't really think I made enough money to qualify for a pre-approval, but I did . I have now closed on the house and moved in. It is so nice to get out of the apartment. Thank you Garrett.
My experience was good. I knew nothing about the house and loans but they work with me. The whole time kept contact with me. Make sure I did everything I need to do to get the loan and just got a house.
Both Paden and Julia were fantastic, explained everything and always available. They made a quick closing for me and my family happen. I would use them again and again!
The loan officers made everything clear regarding the loan. The expectations were laid out and I received immediate feedback regarding the loan progression.
The entire experience from starting the loan to closing the loan was great. The people were extremely helpful and the web page associated with my loan was easy to use. I would use Neighbors Bank again.
They went above my expectations.
We are poor couple and we are senior. It's not easy to buy a house. But Neighbor bank makes our dream come true. Thank you so much to everyone help us and make it for us.
I lost my first house bc of an easement problem that could not be solved. I lost around 2,000. So on my second property, Neighbors paid for my inspection. Lane Blalock is a remarkable loan officer. Thank you Lane!
As a first time home buyer, I felt like everything was handled and set out in a simple step by step manner. The whole process was much easier than I expected.
Paden blew it out of the water, he answered all questions that we had and at any time of day. Feels good to be able to call late and night just go get a response. Emma did an amazing job responding via email as well! Paden not only was helpful through the whole process but showed up to our closing !!! He helped get it done and stayed late on a Friday just so we could get our keys. Will use neighbors bank again for our next home.
The application process was not difficult. It did tend to seem a little drawn out at times and this mainly due to coordination of tasks between all involved parties. Everyone was very professional, very pleasant on the phone and banking app worked great for uploading docs.