Showing all 7,118 unfiltered reviews
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Caitlyn in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from Apr 20, 2026
My team Joey M and Tiffani K were top notch! They answered every one of my questions thoroughly and patiently. They took care of navigating the process of first time home buying with ease. Their kind words of encouragement and support really helped me through all my feelings. This was a tough sale due to the selling party but their willingness to not give up on me and my dream of owning a home was one of the best parts of working with them. I really appreciated the communication between weekly check-ins as well as talking through every step of the way. I can't thank these two enough for all their work, hands down best team ever!
Loan Officer: Joey Mirth
NMLS#1965551
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Michelle in Missouri Would Recommend5 out of 5 Stars
Apr 20, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Brady in Florida Would Recommend5 out of 5 Stars
Featured review from Apr 20, 2026
Third home I’ve purchased through Neighbors Bank and will be calling them for the fourth.
Loan Officer: Jessica Jamison
NMLS#1542764
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Alan in Michigan Would Recommend5 out of 5 Stars
Apr 18, 2026
Loan Officer: Shannon Matlack
NMLS#982020
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Jason in Georgia Would Recommend5 out of 5 Stars
Apr 18, 2026
Loan Officer: Sierra Wheeler
NMLS#2709012
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Joshua in New Mexico Would Recommend5 out of 5 Stars
Apr 17, 2026
Loan Officer: Kolby Hurt
NMLS#1751276
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Nathaniel in North Carolina Would Recommend4 out of 5 Stars
Apr 17, 2026
Loan Officer: Shannon Matlack
NMLS#982020
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Nancy in Mississippi Would Recommend5 out of 5 Stars
Featured review from Apr 17, 2026
Our experience with Neighbors Bank was beyond amazing!! Our NB mortgage team went above and beyond our expectations to put us in the home of our dreams!! When I would get stressed or anxious, I could always count on Heather Yackley to come to my rescue and make everything make sense again.We would most definitely recommend NB and will use them again in the future if we ever decide to leave our lake house!!
Loan Officer: Heather Yackley
NMLS#1241088
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Troy in Colorado Would Recommend4 out of 5 Stars
Apr 17, 2026
I'm very pleased with neighbors bank and everything they had done to help me get my house I really appreciate everything they did and all the time they put into helping me
Loan Officer: Chris Yackley
NMLS#2110129
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Miriam in Florida Would Recommend5 out of 5 Stars
Featured review from Apr 16, 2026
I am a retired, single woman, and my experience with Neighbors Bank has been stellar. I would recommend Neighbors Bank to anyone wanting to work with an honest and knowledgeable group of people.
Loan Officer: Devin Jenkins
NMLS#2653627
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Drew in North Carolina Would Recommend4 out of 5 Stars
Apr 16, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Eric in Kentucky Would Recommend3 out of 5 Stars
Apr 16, 2026
Loan Officer: John Gallagher
NMLS#2708377
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Jillian in Missouri Would Recommend5 out of 5 Stars
Featured review from Apr 16, 2026
Reilly A & Cecil A were AMAZING the whole way through and made this such a wonderful experience!! ♥️ I am forever grateful to these guys!!!
Loan Officer: Reilly Aldrich
NMLS#2708386
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Rebeca in Pennsylvania Would Recommend5 out of 5 Stars
Apr 16, 2026
Loan Officer: Sierra Wheeler
NMLS#2709012
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Lawrence in Mississippi Would Recommend5 out of 5 Stars
Apr 16, 2026
Loan Officer: Shannon Matlack
NMLS#982020
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Tina in Georgia Would Recommend5 out of 5 Stars
Featured review from Apr 16, 2026
Neighbors made the mortgage loan process very easy and straightforward. I love the pp and seeing my "to-do's" and progress. The loan coordinator Jennifer was also helpful in coordinating all the receipts and documentation I needed to provide as well as being responsive to questions. Overall just a great exoerience for a big purchase decision!
Loan Officer: Miranda Phillippe
NMLS#2486151
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Ryan in Arkansas Would Recommend5 out of 5 Stars
Featured review from Apr 15, 2026
Justice and Tyler were incredibly helpful and willing to answer my numerous questions through the process of getting my loan completed
Loan Officer: Justice Page
NMLS#2653154
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Robert in Indiana Would Recommend5 out of 5 Stars
Featured review from Apr 15, 2026
My experience with Neighbors Bank was phenomenal from start to finish, Melissa Janke was on top of everything the whole way through. Even when I couldn't get answers from anyone else the team at Neighbors was there to answer any and all questions.
Loan Officer: Melissa Janke
NMLS#995505
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Susan in Oklahoma Would Recommend5 out of 5 Stars
Featured review from Apr 15, 2026
Chris Yackley, Lindsay were very helpful and made sure we understood the process of what was needed to find us a house.
Loan Officer: Chris Yackley
NMLS#2110129
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Joshua in Missouri Would Recommend5 out of 5 Stars
Featured review from Apr 15, 2026
Couldn’t have asked for an easier experience purchasing my first home. Thank you to Jessica, Kathryn, and the rest of the team for the help and guidance throughout the process!
Loan Officer: Jessica Jamison
NMLS#1542764
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Tiffany in Ohio Would Recommend5 out of 5 Stars
Featured review from Apr 14, 2026
From the start the Neighbors bank team was amazing! No matter what day or time they were quick to respond and answer any questions or concerns I had. I would highly recommend Tim,Cecil,Tabitha and the rest of the team to anyone looking to purchase a home. The whole process was for the most part was easy because of this team.
Loan Officer: Tim Vieck
NMLS#2181144
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Joshua in Missouri Would Recommend5 out of 5 Stars
Featured review from Apr 14, 2026
10/10 recommend if your buying a home to use neighbors bank! Buying a home is commonly a stressful situation. With the team at neighbors bank it was a breeze!
Loan Officer: Rob Parham
NMLS#1524830
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Lundyn in Illinois Would Recommend5 out of 5 Stars
Featured review from Apr 14, 2026
As a first time home buyer, the whole process was very intimidating, but my team at Neighbors Bank was extremely friendly and super helpful, making the process a lot less stressful.
Loan Officer: Rob Parham
NMLS#1524830
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Joel in Minnesota Would Recommend3 out of 5 Stars
Apr 14, 2026
Loan Officer: Chris Yackley
NMLS#2110129
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Alisha in Michigan Would Recommend5 out of 5 Stars
Apr 13, 2026
Loan Officer: Tabitha Burchell
NMLS#2749808
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Tammy3 out of 5 Stars
Apr 13, 2026
I think the bank needs better communication for first time home buyers. I was nervous had questions that needed answers that the loan officer wasn’t picking up the phone to and I’m one of those people that like upfront communication not texting all of the time.
Loan Officer: Garret Ennenbach
NMLS#1968118
Response from Kaleb, Client Advocate :
Buying your first home should come with clear guidance and open communication, so I’m really sorry you didn’t receive that support. It’s completely understandable to want your questions answered directly by phone and not feel left waiting or relying on texts.
Your feedback is important, and we take it seriously. First-time buyers deserve a responsive, reassuring experience every step of the way. I’d appreciate the opportunity to learn more and help however I can.
clientadvocate@neighborsbank.com
833-919-1229 -
Brandon in Alabama Would Recommend5 out of 5 Stars
Apr 13, 2026
Loan Officer: Shannon Matlack
NMLS#982020
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Matthew in Pennsylvania Would Recommend4 out of 5 Stars
Apr 13, 2026
Loan Officer: Shannon Matlack
NMLS#982020
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Robert in Nebraska Would Recommend5 out of 5 Stars
Featured review from Apr 13, 2026
Aspen and Emilee were absolutely fantastic. We had a few different lenders that we inquired with, but what made us want to stick with Neighbors was how flexible Aspen was with our purchase experience. She took the time and effort to adjust figures multiple times until we eventually found our home. Emilee was quick to get back to our questions, and both of them did a great job of making us feel confident even when kinks in the process came up.
Loan Officer: Aspen Harris
NMLS#2538805
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Robert in Pennsylvania Would Recommend5 out of 5 Stars
Apr 12, 2026
Loan Officer: Eli Ahn
NMLS#1864503
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