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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

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Showing all 6,671 unfiltered reviews

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  • 5 out of 5 Stars
    in South Carolina Would Recommend

    Nov 27, 2025

    Great bank to work with for FHA loans

    Bob Anderson, Loan Officer

    Loan Officer: Bob Anderson

    NMLS#994072

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Nov 27, 2025

    Derek Wilson, Loan Officer

    Loan Officer: Derek Wilson

    NMLS#2653342

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Nov 26, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Nov 26, 2025

    Bob Anderson, Loan Officer

    Loan Officer: Bob Anderson

    NMLS#994072

    Loan type: Purchase

  • 1 out of 5 Stars

    Nov 26, 2025

    Lack of communication when changes were made, went to closing and our realtor called while we were in the parking lot to tell us the lenders hadnt sent over paperwork yet. Had to reschedule closing. Random people getting added into the process so never knowing who you are talking to.

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

    Kaleb, Client Advocate
    Response from Kaleb, Client Advocate :

    Thank you for sharing your experience, and I’m truly sorry for the frustration you went through. A delayed closing and poor communication—especially at such a critical moment—is unacceptable, and I completely understand how upsetting that must have been. I’d appreciate the chance to look into this further and help however I can.

    Please feel free to reach out to me directly.

    clientadvocate@neighborsbank.com
    833-919-1229

  • 4 out of 5 Stars
    in Illinois Would Recommend

    Nov 26, 2025

    We had the pleasure of working with Bob Anderson and he was very helpful, informative and caring about our home purchase! He was always available and willing to breakdown and talk with us about any questions we had .

    Bob Anderson, Loan Officer

    Loan Officer: Bob Anderson

    NMLS#994072

    Loan type: Purchase

  • 4 out of 5 Stars
    in Maryland Would Recommend

    Nov 25, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Wisconsin Would Recommend

    Nov 25, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Florida Would Recommend

    Nov 25, 2025

    Jessica Kelly, Loan Officer

    Loan Officer: Jessica Kelly

    NMLS#1450320

    Loan type: Purchase

  • 5 out of 5 Stars
    in Arkansas Would Recommend

    Nov 25, 2025

    Tim Vieck, Loan Officer

    Loan Officer: Tim Vieck

    NMLS#2181144

    Loan type: Purchase

  • 4 out of 5 Stars
    in Georgia Would Recommend

    Nov 25, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Nov 23, 2025

    Jennifer Brown, Loan Officer

    Loan Officer: Jennifer Brown

    NMLS#2653020

    Loan type: Purchase

  • 3 out of 5 Stars
    in Virginia Would Recommend

    Nov 23, 2025

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    Nov 23, 2025

    Ashley Owens, Loan Officer

    Loan Officer: Ashley Owens

    NMLS#2653377

    Loan type: Purchase

  • 3 out of 5 Stars
    in Massachusetts Would Recommend

    Nov 23, 2025

    I wish my something’s on my to do list wasn’t as last minute as it was.

    Christian Gentil, Loan Officer

    Loan Officer: Christian Gentil

    NMLS#2355963

    Loan type: Purchase