Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

0 Customer Reviews 0 submitted just last month!

0% Would Recommend 0 out of 5 average rating

0 Got Their Quote in the last 7 days

Showing all 7,018 unfiltered reviews

Page 20 of 234. Return to Page 1 »

5 out of 5 Stars

Ronda in Georgia Would Recommend

Feb 21, 2026

Loan Officer: Marissa Nichols

NMLS#902827
5 out of 5 Stars

Sunshine in Wisconsin Would Recommend

Feb 21, 2026

Loan Officer: Chad Werner

NMLS#1100523
5 out of 5 Stars

Pernell in Pennsylvania Would Recommend

Feb 21, 2026

Loan Officer: Jessica Seek

NMLS#2110132
5 out of 5 Stars

Sydni in Indiana Would Recommend

Feb 20, 2026

Loan Officer: Garret Ennenbach

NMLS#1968118
5 out of 5 Stars

Bonnie in Washington Would Recommend

Featured review from Feb 20, 2026

Absolutely great experience.We required assistance in stepping through the process from beginning to end as we were unsure .Everyone was so helpful,patient and kind. They explained each step to us and made buying our home an enjoyable experience. They went above and beyond . Big thanks to the whole team!!

Loan Officer: Paden Klein

NMLS#2589666
5 out of 5 Stars

Harmon in Minnesota Would Recommend

Featured review from Feb 19, 2026

The process was a bit long and complicated for FHA loan.

Loan Officer: Tim Vieck

NMLS#2181144
5 out of 5 Stars

Jeremy in Texas Would Recommend

Feb 19, 2026

Loan Officer: Joshua Falke

NMLS#2181237
5 out of 5 Stars

Jacob in Ohio Would Recommend

Feb 19, 2026

Loan Officer: Reed Steuber

NMLS#1842866
5 out of 5 Stars

Jacob in Texas Would Recommend

Featured review from Feb 19, 2026

The process was very easy and understandable.

Loan Officer: Garret Ennenbach

NMLS#1968118
5 out of 5 Stars

Brandon in Ohio Would Recommend

Featured review from Feb 17, 2026

Was a very time consuming process but the staff did a great job. Very positive attitudes that made the experience memorable and easy.

Loan Officer: Jennifer Brown

NMLS#2653020
5 out of 5 Stars

Samantha in West Virginia Would Recommend

Featured review from Feb 16, 2026

Josh and Julie were very helpful every step of the way. They were prompt with their responses and was able to help me close within a month. The process was smooth.

Loan Officer: Joshua Falke

NMLS#2181237
4 out of 5 Stars

Ryan in Idaho Would Recommend

Feb 16, 2026

I got the house I wanted with a fair enough rate to make me happy

Loan Officer: Miranda Phillippe

NMLS#2486151
2 out of 5 Stars

Shannon

Feb 15, 2026

I was very disappointed. The communication was poor and anytime I had a question, it would not be responded to for several days. They had 60 days to get everything together and 1 day before my scheduled closing, they had some errors that ended up delaying it an additional 4 days. I had submitted information, the same information several times (where did it go the first time?). I just feel that my personal experience with them was not the greatest. Perhaps others won't go through what I did.

Loan Officer: Christian Gentil

NMLS#2355963

Response from Kaleb, Client Advocate :

Thank you for sharing your experience. I’m truly sorry for the frustration you went through.

Delayed responses, repeated requests for the same documents, and especially a last-minute closing delay would be upsetting for anyone. After 60 days of preparation, you deserved a smooth and well-coordinated process. I understand why this left you feeling disappointed.

Your feedback matters, and we take it seriously. If you’re open to it, I would appreciate the opportunity to learn more and address your concerns directly.

clientadvocate@neighborsbank.com
833-919-1229
5 out of 5 Stars

Eric in Arkansas Would Recommend

Feb 15, 2026

Loan Officer: Chad Werner

NMLS#1100523
5 out of 5 Stars

Jimmy in Missouri Would Recommend

Featured review from Feb 15, 2026

These guys make purchasing a house as simple as possible. Highly recommend!

Loan Officer: Rob Parham

NMLS#1524830
5 out of 5 Stars

Tami in Texas Would Recommend

Feb 14, 2026

Loan Officer: Chad Werner

NMLS#1100523
2 out of 5 Stars

Maria

Feb 14, 2026

As a disable veteran I was not given the credits I deserved even though I send offers from other banks offering me a lower interest rate and way lower closing cost. I was told that I could decide whether I wanted to stay or go. The only reason I decided to stay with you was to keep me from starting all over again since I suffer from anxiety and I grant you that your online application programcwas easier to use.

Loan Officer: Jessica Kelly

NMLS#1450320

Response from Kaleb, Client Advocate :

First and foremost, thank you for your service. I’m truly sorry to hear that this was your experience.

Being told you could “stay or go” would understandably feel discouraging—especially while managing anxiety during an already stressful process. You deserved to feel supported and fully valued. I appreciate you mentioning the ease of our online application, but that should never outweigh clear communication and thoughtful guidance.

If you’re open to it, I would truly like to learn more about your experience and see how we can address your concerns.

clientadvocate@neighborsbank.com
833-919-1229
4 out of 5 Stars

Presley in Illinois Would Recommend

Feb 13, 2026

Loan Officer: Tim Vieck

NMLS#2181144
5 out of 5 Stars

Angelia in Alabama Would Recommend

Featured review from Feb 13, 2026

Working with my home loan officer was truly one of the best decisions I made during the home buying process. From day one, they were professional, knowledgeable, and incredibly responsive. Every question I had — no matter how small — was answered quickly and clearly, which gave me so much confidence and peace of mind.They took the time to explain all of my options, helped me secure a fantastic rate, and made what could have been a stressful experience feel smooth and manageable. Their attention to detail and dedication to getting everything done on time was beyond impressive.What really stood out was how much they genuinely cared. I never felt like just another transaction — I felt supported every step of the way.If you’re looking for a home loan officer who is trustworthy, efficient, and truly goes above and beyond, I highly recommend Breonna Bishop and Julia Koenig. I wouldn’t hesitate to work with them again!

Loan Officer: Breonna Bishop

NMLS#2708152
4 out of 5 Stars

Ray in South Carolina Would Recommend

Feb 13, 2026

All of whom i worked with were great and I thank them all for making a dream a reality.

Loan Officer: Marissa Nichols

NMLS#902827
5 out of 5 Stars

Melvin in Illinois Would Recommend

Feb 12, 2026

Great customer service

Loan Officer: Kevin Osterhaus

NMLS#1960695
4 out of 5 Stars

Kaylen in Mississippi Would Recommend

Feb 12, 2026

Loan Officer: Derek Wilson

NMLS#2653342
5 out of 5 Stars

Anna in Kentucky Would Recommend

Featured review from Feb 12, 2026

Joey Mirth, Tyler Grace and the entire team responsible for financing our home purchase was absolutely top notch. There were things the needed additional attention during the process... they were there. At last minute challenge was faced head on with all hands-on deck and we still closed on the scheduled day. What else can I say, Just Awesome!

Loan Officer: Joey Mirth

NMLS#1965551
5 out of 5 Stars

Isabella in South Carolina Would Recommend

Featured review from Feb 12, 2026

This was my first time buying a home and the team at Neighbors Bank was helpful and ensured the process went smoothly for me. They were available whenever I had any questions. They also made sure I understood what was needed. Thank you all!

Loan Officer: Marissa Nichols

NMLS#902827
5 out of 5 Stars

Jennifer in Missouri Would Recommend

Featured review from Feb 11, 2026

Excellent customer service and communication from start to finish!!

Loan Officer: Chad Werner

NMLS#1100523
5 out of 5 Stars

Jonathan in Tennessee Would Recommend

Feb 11, 2026

Loan Officer: Kevin Osterhaus

NMLS#1960695
4 out of 5 Stars

Andre in North Carolina Would Recommend

Feb 11, 2026

Loan Officer: Jessica Seek

NMLS#2110132
5 out of 5 Stars

Madison in Missouri Would Recommend

Featured review from Feb 11, 2026

My husband and I are first time homebuyers. We were nervous about the process, especially having our hands full with a one year old and another on the way. Our loan team was AMAZING! Jessica Jamison and Kara Muenks made the process not only easy, but helped give us confidence the whole way through to owning our beautiful home. They were fast to answer questions and never made us feel like an inconvenience. We can't say enough incredible things about our experience and are truly grateful to Neighbors Bank for taking a major life milestone and turning it into a lifelong, wonderful memory for us and our family!

Loan Officer: Jessica Jamison

NMLS#1542764