Unedited reviews from borrowers nationwide
5,870
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Working with Neighbors Bank was the best experience I could ever hope for. The whole process was quick and easy, which is not something most people say about buying a house. Holly and Jenny were both so responsive, and explained everything along the way. So thankful they could get me into my first home!!!
The entire process with the mortgage team was a seamless one. If you are a first time home buyer this is the bank you want to work with. If you can ask for Joey Mirth do yourself that favor as he will walk through everything with you. He made me aware of a loan product that I've never heard before. Great experience overall! 100% will recommend 👌
Overall experience was great!
The overall process was very smooth, and my wife and I are so excited to be moving into our first home together!
Thank you for your help! Appreciate you all
Melissa Janke and the whole team were top notch!
This was our first time buying a home and we got paired with the best people: Lane, Amber, and Abbie. They were understanding, patient, and helpful. Lane ran numbers for us to see what our monthly payment would roughly be, he wasn’t far off either, only off by about $15! Amber was helpful and got us pointed in directions for different questions we had. Abbie was who we got to speak to the most and she was responsive, even at times i didn’t expect a response— night time or weekends. We couldn’t have asked for a better experience. I would 100% recommend Neighbors Bank!
The best bank ever it’s make me smile now I’ve been working for my Credit pass three years and I’ve been willing to purchase a home but every way that I went they told me that my credit is bad. But when I came to this bank, they check on my credit and they told me my credit score so I will recommend Commande family and friend. if your for a bank that can give you credits to purchase your first house This is the best bank that you can search for. I will give it five star it work with client really good and patiently and they understand your need. Thank you so much, Neighborhood bank, the best bank in the world
Awesome experience from the first point of contact all the way through to closing. As a first time home buyer this can be a very overwhelming process. This is why you need someone knowledgeable, someone who understands you as a client, and most importantly, someone who is there to fight for your interest and no one elses. If you are searching for your first home, feel lost, not sure where to start, or simply just feeling curious as to whether you could achieve your dream of home ownership then Neighbors Bank would be an awesome place to start! With a team well knowledgeable, understanding of your needs as a client, and most importantly is there to help no matter the point you are at in your journey! Couldn't have asked for a better experience!
Ashley Mirth, Becca Bailey, Rachel , Rich Lee and Amber Miller were unbelievable in how they processed my home loan. They were excellent! Extremely patient and professional through a very long and drawn out process. I cannot speak highly enough of this team. Neighbors bank is lucky to have them and I will be recommending everyone I know looking to borrow to this team. The best customer service I’ve ever received and the professionalism was out of this world, far above anything I’ve ever experienced and I have had numerous experiences with lenders. Highly recommended! Thank you Team!
Rachel is also great at her job and lead me through the process very patiently. Thanks Rachel.