Showing All 7,279 Unfiltered Reviews
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5 out of 5 Stars
My team was Awesome! There were a few times I was confused or frustrated, but they knew what they were doing! They were happy, confident, and friendly at all times! From Chris at Pioneer, !to Jennifer, Marissa, Brittany, and Scott.at Nieghbors Bank, and my Realtor Betinna from Century 21 Elite! They all had my back! Got me a shorter Term, and lower Interest to boot! Like I said Awesome! I highly recommend! Thank you to my team!
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
We had so many ups and downs with our closing. Todd was so reassuring and positive during the entire experience.
Loan Officer: Todd Denny
NMLS#2673037
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3 out of 5 Stars
Loan Officer: Andrew Barlow
NMLS#2653075
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5 out of 5 Stars
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
Garret and his team worked tirelessly. There was issues with the insurance. They worked extremely hard and got everything out on time. highly recommend.
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
My home buying journey started almost 2 years ago. You could call it an extraordinary experience. I never knew how challenging it could be until I started the journey on my own. I was tired of renting and worrying about how long I would have before I would have to leave so the next tenant could move in or the owners needed their home back. I begin living in my home in 2019 not knowing this would be my first home purchase. There were many challenges along the way including: Working hard and diligent on getting my credit repaired and where it needed to be, learning not to make reckless choices with that ever again because your credit score is so important and will have a huge impact on many things you do in life. The next challenge was the big hail storm that hit our town in 2024 after I had already started the journey of purchasing. Windows shattered into pieces and houses torn up like rags I was devastated. However, there are always things that happen for a reason. We took a break due to the circumstances and decided to start over in 2025. I thought for sure the second time around it would be quick and smooth. Time proved that I was wrong in that aspect, there would still be many challenges I would face starting over again. There were times where I thought maybe I am not meant to be a home owner yet why are there so many obstacles? Everyone else that I know that has bought a home makes it seem easy. The thing about me is that I never quit, and there is a little voice in my head that loves a challenge, so I kept going... There were times I shed many tears, anger and doubt but I kept going step by step... one at a time... until I reached the top of the hill and here I am typing this as I sit in MY HOME. What joy and relief it is to be where I am at now. I am proud of myself for not giving up. So if your thinking of buying a home be ready for challenges along the way , but remember you must not quit for what you want because in the end it is the most rewarding.
Loan Officer: Scott Wilson
NMLS#2181239
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5 out of 5 Stars
I loved how helpful they are. They were able to answer my questions before I even had to ask them. They were quick about getting back to me. They notified me about every documentation they requested and helped me get the proper information. They helped me write letters to the underwriters, get discounts, and explained all the rates and fees. Jennifer Brown was informative, efficient and quick. If I could change anything I would ask that they let the buyers know when they will be out of office so I knew who to contact directly but I bought my home during the holidays so it was nice to get into my home before Christmas. I felt supported and important to the employees at neighbors bank.
Loan Officer: Jennifer Brown
NMLS#2653020
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5 out of 5 Stars
Tim and Nina had outstanding & timely communications!
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
It was a very easy experience. It was our first time buying a house and our team was very helpful and informative. Their online portal made things easier too. We are thankful for Marissa, Nina, and Chris!
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
So very helpful providing clear instructions with what was needed for my loan and offered advice when I needed it.
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
Melissa, Abbie and Chris were all very helpful in making my loan experience as pleasant as possible. Thanks to each of them for the help.
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
They made it easy and were always helping me to get to the next step. Also very understanding.
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
The whole team was incredible
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Neighbor's bank made it such a delight to get my family in our new home.I would recommend them to anybody!
Loan Officer: Devin Jenkins
NMLS#2653627
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4 out of 5 Stars
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
Kara & Jessica did an amazing job with the purchase of our home. Very punctual and ready to answer any questions that arise.
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Loan Officer: Lee Franklin
NMLS#1990666
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5 out of 5 Stars
Loan Officer: Travis Seitzinger
NMLS#2673107
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5 out of 5 Stars
We really enjoyed working with neighbors bank they where able to process our loan when no one else could. The communication was great and it was so easy to get the loan processed. They were so friendly and we really enjoyed the process.i would highly recommend neighbors bank. Their team is incredibly friendly and knowledgeable.
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
Easy to work with and always someone available.
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
Josh and Charles are excellent at what they do ! They made my experience outstanding.
Loan Officer: Joshua Falke
NMLS#2181237
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5 out of 5 Stars
We lost our home to a house fire with a little over a month left until Christmas. Jessica & neighbors bank worked overtime making sure we would be in our new home with time to prepare for Christmas for our daughters. We had ana amazing experience and would recommend neighbors to anyone!!!
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
They were there every step of the way. They never turned there back on me. They kept up with the updates through underwriting they helped me through all of it. I would recommend this company to anyone. Matter of fact you guys should be getting a couple more people due to my recommendations
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
My entire loan team was kind, communicative, and provided quick turnaround.
Loan Officer: Jennifer Brown
NMLS#2653020
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1 out of 5 Stars
No thorough with the information
Loan Officer: Christian Gentil
NMLS#2355963
Response from Kaleb, Client Advocate :
Thank you for your feedback. I'm really sorry to hear that you didn’t feel the information provided was thorough. That’s not the experience we want for any of our borrowers, and I completely understand how frustrating that can be—especially when you’re trying to make important decisions about your home financing.
If you’re open to it, I’d love the chance to learn more about your experience so we can make things right and ensure you get the clear, detailed support you deserve. Please don’t hesitate to reach out to me directly—I’m here to help.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
Chad and his team worked very dilligently to get my mortgage loan closed as quickly as possible right before the holidays while still finding time to answer all of my questions promptly. I couldnt have asked for more than what they delivered.
Loan Officer: Chad Werner
NMLS#1100523