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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

0 Customer Reviews 0 submitted just last month!
0% Would Recommend 0 out of 5 average rating
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Showing all 6,701 unfiltered reviews

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  • 5 out of 5 Stars
    in Ohio Would Recommend

    Jun 25, 2025

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    Jun 24, 2025

    Bentley Stilwell, Loan Officer

    Loan Officer: Bentley Stilwell

    NMLS#2355453

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Jun 24, 2025

    Jennifer Sutton, Loan Officer

    Loan Officer: Jennifer Sutton

    NMLS#1143148

    Loan type: Purchase

  • 1 out of 5 Stars

    Jun 23, 2025

    Make sure to do plenty of research on your own. Neighbor’s bank will do the bare minimum to push you along. I’d recommend any other company.

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

    Kaleb, Client Advocate
    Response from Kaleb, Client Advocate :

    I'm truly sorry you had such a frustrating experience with us. The miscommunication about your course, the delay in closing, and lack of follow-through on the gift card are unacceptable. I'm especially sorry you didn’t feel prioritized or heard by our team—that’s not the experience we want any borrower to have.

    I’d appreciate the chance to talk with you directly and help make things right. Your feedback matters, and we want to do better.

    clientadvocate@neighborsbank.com
    833-919-1229

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Jun 23, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    Jun 23, 2025

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Jun 22, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 3 out of 5 Stars
    in West Virginia Would Recommend

    Jun 22, 2025

    Gwen Spadie, Loan Officer

    Loan Officer: Gwen Spadie

    NMLS#2461346

    Loan type: Purchase

  • 5 out of 5 Stars
    in Montana Would Recommend

    Jun 22, 2025

    Holly Bernal, Loan Officer

    Loan Officer: Holly Bernal

    NMLS#1435831

    Loan type: Purchase

  • 5 out of 5 Stars
    in Texas Would Recommend

    Jun 21, 2025

    Holly Bernal, Loan Officer

    Loan Officer: Holly Bernal

    NMLS#1435831

    Loan type: Purchase

  • 5 out of 5 Stars
    in Georgia Would Recommend

    Jun 21, 2025

    Kolby Hurt, Loan Officer

    Loan Officer: Kolby Hurt

    NMLS#1751276

    Loan type: Purchase

  • 4 out of 5 Stars
    in Florida Would Recommend

    Jun 20, 2025

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Jun 19, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Georgia Would Recommend

    Jun 19, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Michigan Would Recommend

    Jun 19, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 4 out of 5 Stars
    in Tennessee Would Recommend

    Jun 19, 2025

    Gabrielle Theoharis, Loan Officer

    Loan Officer: Gabrielle Theoharis

    NMLS#2578527

    Loan type: Purchase

  • 5 out of 5 Stars
    in Michigan Would Recommend

    Jun 19, 2025

    Evan Booker, Loan Officer

    Loan Officer: Evan Booker

    NMLS#2292959

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    Jun 19, 2025

    Cecil Anderson, Loan Officer

    Loan Officer: Cecil Anderson

    NMLS#2180830

    Loan type: Purchase

  • 4 out of 5 Stars
    in Maine Would Recommend

    Jun 18, 2025

    Khalil Diya, Loan Officer

    Loan Officer: Khalil Diya

    NMLS#2329406

    Loan type: Purchase

  • 4 out of 5 Stars
    in Georgia Would Recommend

    Jun 18, 2025

    Loan coordinator Emma Lloyd was also very helpful during this process. Couldn’t have done it without her!

    Jason Reddy, Loan Officer

    Loan Officer: Jason Reddy

    NMLS#2110137

    Loan type: Purchase