Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,337
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Jessica in South Carolina Would Recommend
They made the process easy and efficient. They were all very personable. Overall a wonderful experience.
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Nancy in Oklahoma Would Recommend
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Donald in Ohio Would Recommend
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Joseph in Indiana Would Recommend
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Robin in Pennsylvania Would Recommend
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Monica in Delaware Would Recommend
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Jadea
Working with Neighbors bank was a huge mistake. Yes things got taken care of in the end. but it wasn't without a fight. The Good Lord saw me through the whole thing. From the very beginning I was asked to down load their app to "make things easier" I ended up using the web browser to upload everything asked of me. which wasn't a huge deal. but I was asked to upload the same document multiple times. thing that should have been asked for weeks prior to my closing date were only requested the day of, to two day prior to closing day. I even had to push back the closing date because of this matter. I wasn't able to take possession of my home after signing. The other realtor came into the room to give me the keys to my new home and the lady from the title company told him "the lenders won't send the funds." So I didn't even get the keys to my house till three days after signing for it. I don't know why Neighbors bank wouldn't send the funds on the day of closing. there was A LOT I didn't know or understand and noone from Neighbors Bank would explain or help me understand. I was told three diffrent amounts to bring to closing. I was told to bring a cashier's check so I kinda needed to know the EXACT amount. which I didn't get untill 10minutes before my scheduled appointment time with the title company on closing day. So many people hand there hands in my file I couldn't keep it straight. Lee went on leave. so someone stepped in to cover him. then Rachael was out of office so someone completely diffrent stepped in to work in here place. I felt like I was getting passed around and being told diffrently by everyone to spoke with. When I was expressing that I needed comunication from them. Rachael shot back at me with "I tried calling you dont anser you phone." This was after I've expressed myself multiple times that I can not answer my phone calls at work and they will need to contact be between such and such hours or email/text me. My realtor informed them the same thing. Yet, Phone calls were the method of contact. knowing I can not take that call. there was so much wrong with this whole "adventure."
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Autumn in Wisconsin Would Recommend
Rob & Mariah were fantastic they made this process smooth for us and helped ease my anxiety throughout the whole thing.
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Gordon in North Carolina Would Recommend
I can't say enough about the team of people from Andrea to Khalil to Rosina they were all amazing. They were all encouraging.
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Tysen in Idaho Would Recommend
Neighbors bank worked with me through my difficult hours and helped me buy my first home. We had some hiccups along the way and some minor setbacks but in the end it happened.
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Jennifer in Iowa Would Recommend
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Mark in Nebraska Would Recommend
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James in Kentucky Would Recommend
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Brady in Virginia Would Recommend
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Terryjane in Georgia Would Recommend
100 out of 10
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Dena in Florida Would Recommend
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David in Virginia Would Recommend
Your staff and constituents involved in my home purchase were a true blessing. I would've never imagined such a friendly and professional for a transaction like this. Please extend my sincere thanks and appreciation to the team that seen this through development.
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Amber in Tennessee Would Recommend
I highly recommend neighbors bank! From the beginning to the end they helped me and my family do what was necessary to become first time homeowners.
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Timara in Tennessee Would Recommend
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Kerston in Oregon Would Recommend
Jennifer and Christine were very helpful throughout the process and were so kind when answering any/all questions we had.
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Zackrey in Illinois Would Recommend
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Christopher in Iowa Would Recommend
We are so grateful to Neighbors Bank! We saw a house hit the get pre-approved button on Redfin and immediately Neighbors Bank called and said they could help us finish our application and within a couple of days we were pre-approved! Our credit was not quite there but our lender helped with that too. In addition Neighbors Bank helped us find a local, real estate agent. We are extremely happy with how hard Neighbors Bank worked for us. Thank you for the approval!
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Kaley in Tennessee Would Recommend
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Pedro in Texas Would Recommend
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Karina
Worst loan process I’ve ever gone through, underwriters are absolute trash
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Delora in Michigan Would Recommend
Would highly recommend neighbors bank to anyone looking to purchase a home, especially first time home buyers who have no idea of the home buying process. They provide you with a good team to help walk you through the process.
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Ama in New Hampshire Would Recommend
This experience has been a blessing. We had the absolute best overall team.
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Llyssa in Pennsylvania Would Recommend
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