Showing all 7,162 unfiltered reviews
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Amy in Illinois Would Recommend5 out of 5 Stars
Featured review from Sep 23, 2025
You mean is amazing. We loved every single one of them. They where always there to answer any question, help with confusion, and work with us throw all the issues to get us to the final stage
Loan Officer: Tim Vieck
NMLS#2181144
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Jason in Texas Would Recommend5 out of 5 Stars
Sep 23, 2025
Loan Officer: Jessica Seek
NMLS#2110132
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Katie in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from Sep 23, 2025
Tim & JD were amazing at answering all my questions and getting me to closing. It wasn’t an easy one to complete and I tried other lenders but only Neighbor’s Bank could get me with the loan I wanted within the price range I could afford. They helped me from start to finish and were very responsive. They have even helped me with questions after closing. Thank you all for your hard work!
Loan Officer: Tim Vieck
NMLS#2181144
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Edward in Indiana Would Recommend5 out of 5 Stars
Sep 23, 2025
Loan Officer: Lane Blalock
NMLS#2589995
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Daniel in Illinois Would Recommend5 out of 5 Stars
Sep 22, 2025
Loan Officer: Joshua Falke
NMLS#2181237
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Jeri in Kansas Would Recommend5 out of 5 Stars
Featured review from Sep 22, 2025
Thanks to payden Klein and Emma Loyd they was amazing at helping me through the loan process. They was fantastic with everything and communicated well. Im happy to habe went through Neighbors Bank! Thanks for everything, happy home buyers here!
Loan Officer: Paden Klein
NMLS#2589666
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Rebecca in Michigan Would Recommend5 out of 5 Stars
Featured review from Sep 22, 2025
I am a first time home buyer and did not have a lot of knowledge about buying a home. Abbie and Melissa have been great to work with. They walked me through all the steps and made sure to get everything I needed for closing on my house. They were always available when I had questions.
Loan Officer: Melissa Janke
NMLS#995505
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Shirley in Texas Would Recommend4 out of 5 Stars
Sep 22, 2025
Loan Officer: Lee Franklin
NMLS#1990666
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Isaury in Connecticut Would Recommend5 out of 5 Stars
Featured review from Sep 21, 2025
Neighbors bank helped me make my dreams come true. I was trying to but a house for a while and it was so difficult, but once I found Neighbors bank everything went smooth. I totally recommend!
Loan Officer: Joshua Falke
NMLS#2181237
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James in Pennsylvania Would Recommend5 out of 5 Stars
Sep 21, 2025
Loan Officer: Reed Steuber
NMLS#1842866
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Joseph in Florida Would Recommend5 out of 5 Stars
Sep 21, 2025
Loan Officer: Gwen Spadie
NMLS#2461346
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Michael in Kentucky Would Recommend5 out of 5 Stars
Featured review from Sep 20, 2025
Kolby was always easy to deal with and extremely helpful with any questions that I had, he made this an easy deal for me, I look forward to dealing with him again in the future and I would highly recommend him to anyone looking to purchase a home.
Loan Officer: Kolby Hurt
NMLS#1751276
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Sherry in Arkansas Would Recommend5 out of 5 Stars
Featured review from Sep 20, 2025
Every step of the way we had someone there to help us! Buying a home is a huge task, but Travis, Marissa and Nina were amazing! I never had to wait on anyone to call me back. They set my mind at ease many times throughout this process. I absolutely give them a 10/10!
Loan Officer: Marissa Nichols
NMLS#902827
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Torri in Maine Would Recommend4 out of 5 Stars
Sep 20, 2025
I appreciated the to-do list and the ease of uploading documents! Definitely thorough work overall!
Loan Officer: Ashley Mirth
NMLS#2589911
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Sheri in Minnesota Would Recommend5 out of 5 Stars
Featured review from Sep 20, 2025
My experience with neighbors bank was amazing from start to close! Everything went super smooth! Thank you McKenzie and Madison!
Loan Officer: Mckenzie Ruiz
NMLS#2217886
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Austin in Ohio Would Recommend5 out of 5 Stars
Sep 19, 2025
Paden and Emma were both great
Loan Officer: Paden Klein
NMLS#2589666
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Megan in Texas Would Recommend5 out of 5 Stars
Sep 19, 2025
Loan Officer: Khalil Diya
NMLS#2329406
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Lara in Louisiana Would Recommend5 out of 5 Stars
Featured review from Sep 19, 2025
Neighbors bank is a great lender especially for first time homebuyers. My lender guided me from start to finish and made sure I understood everything I needed to turn in
Loan Officer: Melissa Janke
NMLS#995505
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Lillian in Kentucky Would Recommend5 out of 5 Stars
Featured review from Sep 19, 2025
We had the best experience with neighbors bank our loan officer and realtor. They was right on top of everything. We had a question they got right back with us in matter of minutes not days. Thank you all for your help.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Scotty in Missouri Would Recommend5 out of 5 Stars
Sep 19, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Nicole in West Virginia Would Recommend5 out of 5 Stars
Featured review from Sep 18, 2025
Rob and Nina were exceptional! They truly made this process a breeze and were very professional and kind throughout.
Loan Officer: Rob Parham
NMLS#1524830
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Hathanh in Kansas Would Recommend5 out of 5 Stars
Featured review from Sep 18, 2025
Everyone was great. Thank you for all that help me. Thank you for my home. It be a great experience and neighbors bank team are amazing........
Loan Officer: Melissa Janke
NMLS#995505
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Dennis in Tennessee Would Recommend4 out of 5 Stars
Sep 18, 2025
I was thoroughly impressed by the entire staff involved in the process. Despite the initial challenges and setbacks encountered during the purchase of my first property, their exceptional support and assistance made me feel truly grateful. When I finally found another house that met my needs, they welcomed me back and guided me through the process of applying for an FHA loan and securing my new home.
Loan Officer: Jessica Seek
NMLS#2110132
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Marty in South Carolina Would Recommend5 out of 5 Stars
Featured review from Sep 18, 2025
Jessica and Brittany were awesome very helpful. Very thorough. I know they were busy at times but Ithey always got back to me. Thanks a lot. I would highly recommend the neighbors bank.
Loan Officer: Jessica Seek
NMLS#2110132
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Christopher in Alabama Would Recommend5 out of 5 Stars
Sep 18, 2025
Loan Officer: Chad Werner
NMLS#1100523
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Bianca2 out of 5 Stars
Sep 18, 2025
Poor communication. Unorganized. They will milk you dry. Pencil whippers.
Loan Officer: Jessica Seek
NMLS#2110132
Response from Kaleb, Client Advocate :
I’m really sorry to hear about your experience. Poor communication and disorganization are never acceptable, and I understand how frustrating that must have been. Your feedback is important, and I’d appreciate the chance to learn more and see how we can make things right.
Please feel free to reach out to me directly—I'm here to help.
clientadvocate@neighborsbank.com
833-919-1229 -
James1 out of 5 Stars
Sep 17, 2025
The loan officer was great throughout the process except when it came to close and the bank increased the loan amount by $5k. The explanation was that we had made a $5k deposit to our savings that they could not verify the source. We explained it was from the sale of our golf cart but that was not sufficient for the underwriter. The underwriter also took forever to request data from us leaving us no time at the end to seek another lender. Not happy at all with your bank.
Loan Officer: Reed Steuber
NMLS#1842866
Response from Kaleb, Client Advocate :
Thank you for taking the time to share your experience—I'm truly sorry to hear how things unfolded, especially so close to closing. While I’m glad to hear your loan officer was supportive, it’s clear the last-minute changes and lack of timely communication from underwriting created stress and frustration. That’s not the experience we want anyone to have.
Unverified deposits can be a challenge due to federal lending guidelines, but we should’ve communicated more clearly and proactively to help you feel informed and supported throughout the process. I completely understand how upsetting it must’ve been to feel boxed in without time to explore other options.
I’d really like the opportunity to learn more about your experience and see what we can do to make this right. Please don’t hesitate to reach out.
clientadvocate@neighborsbank.com
833-919-1229 -
Gary in Georgia Would Recommend4 out of 5 Stars
Sep 17, 2025
Loan Officer: Bentley Stilwell
NMLS#2355453
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William in Georgia Would Recommend5 out of 5 Stars
Sep 17, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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