Showing all 7,154 unfiltered reviews
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Charles in Kentucky Would Recommend5 out of 5 Stars
Jul 5, 2025
Always answered our questions in a timely manner
Loan Officer: Kolby Hurt
NMLS#1751276
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Sara in West Virginia Would Recommend5 out of 5 Stars
Jul 4, 2025
Loan Officer: Joshua Falke
NMLS#2181237
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Ronnie in West Virginia Would Recommend5 out of 5 Stars
Jul 3, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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Caleb in Indiana Would Recommend5 out of 5 Stars
Jul 3, 2025
Was incredibly friendly, professional, and quick. Would work with them again.
Loan Officer: Gabrielle Theoharis
NMLS#2578527
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Samuel in North Carolina Would Recommend4 out of 5 Stars
Jul 3, 2025
Loan Officer: Chad Werner
NMLS#1100523
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Ben in Alabama Would Recommend5 out of 5 Stars
Featured review from Jul 3, 2025
Great experience. Abbie and the crew were great with communication and kept everything moving and we closed on schedule.
Loan Officer: Melissa Janke
NMLS#995505
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Stephanie in Missouri Would Recommend5 out of 5 Stars
Jul 2, 2025
Very responsive with great customer service. Answered all my questions and were extremely helpful and communicative.
Loan Officer: Jessica Jamison
NMLS#1542764
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Richard in Missouri Would Recommend5 out of 5 Stars
Jul 2, 2025
Outstanding!!
Loan Officer: Marissa Nichols
NMLS#902827
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Chelsea in Arkansas Would Recommend5 out of 5 Stars
Jul 2, 2025
Bentley and Morgan were amazing and extremely helpful throughout the whole process. This was my first time buying a house and applying for a loan. Bentley answered all my questions and explained the process and next steps, ensuring that I understood the process. Upon closing, our realtor and titling agent also commented on how smooth everything went and expressed how impressed they were with our team at neighbors bank and they hope to work with them again in the future. Overall it was a great experience!
Loan Officer: Bentley Stilwell
NMLS#2355453
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Ronald1 out of 5 Stars
Jul 2, 2025
$1000.00 error discovered at closing. No apologies, just asked if we wanted to continue. Client advocate gets involved. Told me it was our fault.
Loan Officer: Jessica Jamison
NMLS#1542764
Response from Mason, Client Advocate :
I’m truly sorry for the error discovered at closing and the way it was handled. That’s not the standard we hold ourselves to at Neighbors Bank, and I sincerely regret the impact it had on your experience.
Your feedback is being taken seriously and shared with our team so we can do better moving forward. If there’s anything I can do to help, please don’t hesitate to reach out.
clientadvocate@neighborsbank.com
833-919-1229 -
James in Tennessee Would Recommend4 out of 5 Stars
Jul 2, 2025
Loan Officer: Paden Klein
NMLS#2589666
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Joshua in Missouri Would Recommend5 out of 5 Stars
Jul 2, 2025
Loan Officer: Marissa Nichols
NMLS#902807
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Austin in Tennessee Would Recommend5 out of 5 Stars
Jul 2, 2025
Aspen and her team were fenomenal!!! Made sure to help with every question and concern.!!
Loan Officer: Aspen Harris
NMLS#2538805
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Goran in Wisconsin Would Recommend5 out of 5 Stars
Jul 2, 2025
ABUSING JOB. GREAT PEOPLE TO WORK WITH. IT WASNT AN EASY PROCESS BUT NEIGHBORS BANK MADE ME FEEL AT EASE!! THANKS AGAIN!!
Loan Officer: Lane Blalock
NMLS#2589995
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Theu in Illinois Would Recommend5 out of 5 Stars
Jul 1, 2025
As a first-time homebuyer, I was honestly overwhelmed at the start of the process — but working with Aspen Harris made everything so much smoother. She was incredibly patient, explained every step clearly, and never made me feel like any question was too small. Her knowledge and experience helped me stay grounded through what could have been a very stressful experience.Aspen checked in consistently, offering just the right amount of guidance without ever making me feel pressured. I remember asking her to call on Memorial Day and she called me right away.Thanks to her, I felt informed, supported, and confident throughout the entire process. I truly couldn’t have asked for a better loan originator. Highly recommend Aspen to anyone, especially first-time buyers — you’ll be in excellent hands.
Loan Officer: Aspen Harris
NMLS#2538805
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Dylan in Ohio Would Recommend5 out of 5 Stars
Jul 1, 2025
Loan Officer: Ashley Patterson
NMLS#2110130
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Alyssa1 out of 5 Stars
Jun 30, 2025
I was not told about a grant in my state and had to negotiate with the seller to be able to extend the closing date so I could apply for it.
Loan Officer: Jessica Seek
NMLS#2110132
Response from Kaleb, Client Advocate :
Thank you for taking the time to share your experience. I'm truly sorry to hear that you weren’t informed about the grant available in your state early on. If there’s anything I can do to support you now or help clarify any remaining concerns, please don’t hesitate to reach out. We truly appreciate your patience and understanding through this process.
clientadvocate@neighborsbank.com
833-919-1229 -
Robert in Missouri Would Recommend5 out of 5 Stars
Jun 29, 2025
Loan Officer: Jessica Jamison
NMLS#1542764
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Kevin in Missouri Would Recommend5 out of 5 Stars
Jun 29, 2025
Loan Officer: Jessica Jamison
NMLS#1542764
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Daniel in West Virginia Would Recommend5 out of 5 Stars
Featured review from Jun 28, 2025
Great experience, questions wasn’t answered quickly. Everything was explained in detail. 100% recommend.
Loan Officer: Mckenzie Ruiz
NMLS#2217886
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Courtney in Tennessee Would Recommend5 out of 5 Stars
Jun 28, 2025
Loan Officer: Lee Franklin
NMLS#1990666
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Corinne in Texas Would Recommend4 out of 5 Stars
Jun 28, 2025
Loan Officer: Lane Blalock
NMLS#2589995
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Andrew in Tennessee Would Recommend5 out of 5 Stars
Jun 28, 2025
Loan Officer: Christian Gentil
NMLS#2355963
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Natalie in Florida Would Recommend5 out of 5 Stars
Jun 28, 2025
Loan Officer: Jessica Jamison
NMLS#1542764
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Lisa in Iowa Would Recommend5 out of 5 Stars
Featured review from Jun 28, 2025
I would recommend anyone & everyone looking to get a home loan go with Neighbors Bank. They are great people to work with.
Loan Officer: Holly Bernal
NMLS#1435831
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Arleen in Mississippi Would Recommend5 out of 5 Stars
Jun 28, 2025
Loan Officer: Amber Miller
NMLS#1398551
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Onjaleka in North Carolina Would Recommend5 out of 5 Stars
Jun 27, 2025
Loan Officer: Christian Gentil
NMLS#2355963
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