Showing all 7,145 unfiltered reviews
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Michael in Ohio Would Recommend5 out of 5 Stars
Jun 25, 2025
Loan Officer: Lee Franklin
NMLS#1990666
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Charla in Kentucky Would Recommend5 out of 5 Stars
Featured review from Jun 25, 2025
Chris did a great job helping me
Loan Officer: Holly Bernal
NMLS#1435831
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Randal in Nebraska Would Recommend5 out of 5 Stars
Jun 25, 2025
Loan Officer: Cecil Anderson
NMLS#2180830
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Justin in Illinois Would Recommend5 out of 5 Stars
Jun 24, 2025
Loan Officer: Bentley Stilwell
NMLS#2355453
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Jordan in Kentucky Would Recommend5 out of 5 Stars
Jun 24, 2025
Loan Officer: Jennifer Sutton
NMLS#1143148
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Dania1 out of 5 Stars
Jun 23, 2025
Make sure to do plenty of research on your own. Neighbor’s bank will do the bare minimum to push you along. I’d recommend any other company.
Loan Officer: Lee Franklin
NMLS#1990666
Response from Kaleb, Client Advocate :
I'm truly sorry you had such a frustrating experience with us. The miscommunication about your course, the delay in closing, and lack of follow-through on the gift card are unacceptable. I'm especially sorry you didn’t feel prioritized or heard by our team—that’s not the experience we want any borrower to have.
I’d appreciate the chance to talk with you directly and help make things right. Your feedback matters, and we want to do better.
clientadvocate@neighborsbank.com
833-919-1229 -
Kurt in Indiana Would Recommend5 out of 5 Stars
Jun 23, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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Cory in Louisiana Would Recommend5 out of 5 Stars
Jun 23, 2025
Loan Officer: Garret Ennenbach
NMLS#1968118
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Chris in Kentucky Would Recommend5 out of 5 Stars
Jun 22, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Amanda in West Virginia Would Recommend3 out of 5 Stars
Jun 22, 2025
Loan Officer: Gwen Spadie
NMLS#2461346
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Amy in Montana Would Recommend5 out of 5 Stars
Jun 22, 2025
Loan Officer: Holly Bernal
NMLS#1435831
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Anne in Texas Would Recommend5 out of 5 Stars
Jun 21, 2025
Loan Officer: Holly Bernal
NMLS#1435831
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Mary in Mississippi Would Recommend5 out of 5 Stars
Featured review from Jun 21, 2025
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Loan Officer: Chad Werner
NMLS#1100523
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Scot in Georgia Would Recommend5 out of 5 Stars
Jun 21, 2025
Loan Officer: Kolby Hurt
NMLS#1751276
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Alex in South Carolina Would Recommend5 out of 5 Stars
Featured review from Jun 21, 2025
Neighbors bank is a great mortgage company to work with and make everything easy to understand. They get back to you very quickly for any questions or concerns you may have. I would highly recommend them.
Loan Officer: Gabrielle Theoharis
NMLS#2578527
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Elizabeth in Florida Would Recommend4 out of 5 Stars
Jun 20, 2025
Loan Officer: Lee Franklin
NMLS#1990666
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Melissa in Florida Would Recommend5 out of 5 Stars
Featured review from Jun 20, 2025
Kathryn and Jessica did a phenomenal job of assisting us with our recent purchase. The communication and set expectations were top notch! Easy, breezy, beautiful Neighbors Bank!
Loan Officer: Jessica Jamison
NMLS#1542764
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Anthony in Virginia Would Recommend5 out of 5 Stars
Featured review from Jun 20, 2025
The team at Neighbors are great to work with. They did everything to make sure my homebuying experience went as smooth as possible!
Loan Officer: Mackenzie Gonzales
NMLS#2497904
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Frances in Ohio Would Recommend5 out of 5 Stars
Jun 19, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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Courtny in Georgia Would Recommend5 out of 5 Stars
Jun 19, 2025
Loan Officer: Chad Werner
NMLS#1100523
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Michael in Michigan Would Recommend5 out of 5 Stars
Jun 19, 2025
Loan Officer: Chad Werner
NMLS#1100523
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Tesa in Tennessee Would Recommend4 out of 5 Stars
Jun 19, 2025
Loan Officer: Gabrielle Theoharis
NMLS#2578527
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Jonathan in Michigan Would Recommend5 out of 5 Stars
Jun 19, 2025
Loan Officer: Evan Booker
NMLS#2292959
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Joseph in Alabama Would Recommend5 out of 5 Stars
Featured review from Jun 19, 2025
Neighbors was an excellent choice for me. I would recommend that you use Neighbors.
Loan Officer: Lee Franklin
NMLS#1990666
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Amber in Illinois Would Recommend5 out of 5 Stars
Jun 19, 2025
Loan Officer: Cecil Anderson
NMLS#2180830
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Jeff in Maine Would Recommend4 out of 5 Stars
Jun 18, 2025
Loan Officer: Khalil Diya
NMLS#2329406
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Ontario in Georgia Would Recommend4 out of 5 Stars
Jun 18, 2025
Loan coordinator Emma Lloyd was also very helpful during this process. Couldn’t have done it without her!
Loan Officer: Jason Reddy
NMLS#2110137
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Dylan in Virginia Would Recommend5 out of 5 Stars
Featured review from Jun 18, 2025
As first time home buyers, we had a ton of questions as we approached our closing day. Both Khalil and Abbie were incredibly responsive and communicative. At every point in the process, we knew exactly what was needed from us, and they kept us in the loop regarding the status of our loan. The Neighbors website is also a pleasure to use. A 10/10 experience from start to finish.
Loan Officer: Khalil Diya
NMLS#2329406
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