Unedited reviews from borrowers nationwide
6,325
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Awesome experience from the first point of contact all the way through to closing. As a first time home buyer this can be a very overwhelming process. This is why you need someone knowledgeable, someone who understands you as a client, and most importantly, someone who is there to fight for your interest and no one elses. If you are searching for your first home, feel lost, not sure where to start, or simply just feeling curious as to whether you could achieve your dream of home ownership then Neighbors Bank would be an awesome place to start! With a team well knowledgeable, understanding of your needs as a client, and most importantly is there to help no matter the point you are at in your journey! Couldn't have asked for a better experience!
Ashley Mirth, Becca Bailey, Rachel , Rich Lee and Amber Miller were unbelievable in how they processed my home loan. They were excellent! Extremely patient and professional through a very long and drawn out process. I cannot speak highly enough of this team. Neighbors bank is lucky to have them and I will be recommending everyone I know looking to borrow to this team. The best customer service I’ve ever received and the professionalism was out of this world, far above anything I’ve ever experienced and I have had numerous experiences with lenders. Highly recommended! Thank you Team!
Rachel is also great at her job and lead me through the process very patiently. Thanks Rachel.
The team was amazing! They all deserve to be recognized! Helpful, kind, knolagable! Fantastic to work with and would 100% recommend!
I would highly recommend Neighbors Bank to all my family and friends. thank you for making our dream come true!
The process was quick and easy no hang ups anywhere - highly recommend
The amount of information and documents that were needed, seemed very excessive. The process was overwhelming and frustrating at times, to the point we almost said forget it. And fees seemed very high.
Neighbors Bank is awesome, will keep coming back to work with them time and time again!
I just bought my very first home as a single woman…Neighbors Bank guided me through this new adventure with great ease and knowledge…
Neighbors Bank has been a great experience for us I didn't know what to expect dealing with the bank on line we have always did business face to face . I would highly recommend Neighbors Bank to anyone and their people are top notch. Thank you for making our dream come true.
Great people, smooth process. Would recommend to anyone.
I would highly recommend Neighbors Bank to anyone looking for a mortgage, but specifically someone who needs someone who will fight for you and put in the leg work. I cannot recommend Garret enough and am happy I get to work with him as we go through the mortgage and lending process on my new home! I couldn't have done it without his help and support.
We had an exceptional experience working with Neighbors Bank and Holly, our loan officer, throughout our home-buying journey. As first-time homebuyers moving from out of state, the process could have been overwhelming, but Holly made everything seamless and stress-free. She was incredibly communicative, kind, and went above and beyond to keep us informed at every step, ensuring we understood the process and felt comfortable. Her dedication and expertise truly made all the difference, and we couldn’t be happier with the experience. We highly recommend Neighbors Bank and Holly to anyone looking to buy a home!